Global Recruiting, Beijing, and the Asian Market

by Veronica Blatt

Today’s guest blogger is Geoff Crews with Forsythes Recruitment in Newcastle, New South Wales, Australia. Forsythes Recruitment specializes in engineering and technical recruitment; corporate recruitment, including executive, sales, HR, and finance; office support recruitment including admin, accounts, and clerical; trade and industrial recruitment; and organizational consulting including psychometric assessment, outplacement, and OD. Geoff serves on NPA’s Board of Directors where he is a member of the Tools, Knowledge, and Services Committee.

Skype, social media and news relayed via journalists are good mediums. But there’s nothing like being in a room with employers and global recruiting agency owners to share opinions and ask questions about employment outside Australia.

It’s now Sunday night in Beijing and most of the 46 attendees and speakers are on a plane heading home. I’m staying an extra day before heading to Shanghai tomorrow to visit some of our global recruiting partners there.

This was a successful NPA Global Owners Meeting: 15 attendees from China, 12 from Australia, 9 from the US & Canada, 3 from Singapore, 2 from Indonesia, 2 from the Philippines, and 1 each from Korea, Taiwan and Ireland. Everyone contributed and left richer for the experience together.

Asian members represent only 17% of the membership of NPA, The Worldwide Recruiting Network, but are responsible for 33% of successful cross-border recruitment projects. This outward perspective is important to China’s desired transition from an industrial economy to a knowledge economy. And it was highlighted in our meeting in a presentation by CAIEP – the China Association for the International Exchange of Personnel. This speech, via a translator, was a rare window into the strategic thinking on China’s labour costs, manufacturing efficiencies and balanced development across primary, secondary and tertiary industries. The need for high-level creative talent from foreigners was a point emphasized on more than one occasion.

A Q&A session with Chinese HR Managers – one from a marketing/event management agency and the other from a very large, complex manufacturing company – reiterated the need for global thinking in recruiting key staff. As in-house recruitment professionals, these representatives discussed the balance between competition and cooperation with agency recruiters on junior and middle level recruitment projects. But they emphasized the need to partner with global recruiting experts capable of accessing an international candidate pool for leadership and strategic staff requirements.

The time together included country presentations from ten of the attendees. These presentations included details from basic GDP, population and employment figures to the personal experiences of each in sourcing and screening candidates in a range of classifications, industries and cultures. Countries like China, Korea, Singapore, the US and Australia reported softer employment activity in some sectors and a cautious global recruiting outlook. Other regions like Indonesia and the Philippines outlined a national sentiment of confidence and growth.

I am an employer. My expertise includes thinking like a job seeker. Whichever way I look at it, I believe our exposure to these neighbouring Asian markets is important and I am grateful for this time I have spent with old friends and new this past few days.

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7 Gestures to Avoid in International Recruiting

by Terri Piersma

I discovered an interesting infographic recently that shows the top 7 common American hand gestures that can get you in trouble abroad. If you are an independent recruiter involved in international recruiting who travels outside North America to meet with clients and candidates, take a few minutes to review the infographic below as it may save you from an embarrassing situation. The infographic shows a drawing of each gesture, a description of why it is offensive, and the countries in which to avoid using that gesture.

I have a friend who went to dinner in Australia and inadvertently used gesture 2 on the infographic to communicate the total number of people having dinner in his party. Unfortunately, his gesture communicated something else! He walked away not being seated for dinner and not understanding what happened. He returned and apologized and explained he didn’t mean anything negative. His party was then graciously seated for dinner.

 

In addition to this infographic, the following books may be of interest to you if you are involved in international recruiting and travel around the world.

Kiss, Bow, or Shake Hands – How to Do Business in Sixty Countries by Terri Morrison, Wayne A. Conaway, and George A. Borden, Ph.D.

This book contains information on cultural overviews, behavior styles, negotiating techniques, protocol, and business practices.

Gestures – The DO’s and TABOOs of Body Language Around the World by Roger E. Axtell

While the infographic I shared earlier covered 7 gestures to avoid, this book goes into greater detail about the number and use of gestures around the world.

One gesture, in particular, is called “The Ultimate Gesture. ” The author purported that the ultimate gesture carries certain welcome characteristics unlike any other gesture.

  • First, this “ultimate gesture” is known everywhere in the world.
  • Second, it is rarely misunderstood. Primitive tribes and world leaders alike know and use this gesture.
  • Third, scientists believe this particular gesture actually releases chemicals called endorphins into the system that create a feeling of mild euphoria.
  • Fourth, as you travel around the world, this gesture may help you slip out of the prickliest of difficult situations.

What is this gesture?  The smile.

Have you ever inadvertently made a gesture when traveling that inadvertently communicated something offensive?

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7 Workplace Forecasts Affecting International Recruiting

by Terri Piersma

What will the work environment look like in the next 10 years? In a recent study by Apollo Research Institute (ARI), 65% of employers and 75% of college students felt that today’s job skills would be suitable 10 years from now. Apollo’s research suggests otherwise.

According to ARI, three key changes affecting the workplace in the next 10 years involve technology, globalization, and demographics. ARI stated that as organizations become flatter and more socially networked, workers will need to demonstrate new forms of collaboration and productivity. International recruiting will definitely be affected by these changes. Read the rest of this entry »


Global Recruiting Update: Korean Economy

by Veronica Blatt

Today’s post is courtesy of Joshua Ro with People Consulting Group in Seoul, Korea. People Consulting Group places senior executives in manufacturing, information technology, consumer products, banking and finance, telecommunications, logistics and distribution, professional services, entertainment, and fashion. Joshua serves as a member of the NPA Board of Directors.

In the midst of global business attention on Asia, it seems like Asian economies are doing relatively better than other regions of the world. I have been noticing people are eyeing Asia more than before for new global recruiting opportunities and to expand their market shares.

China was the strong business driver and the center of business opportunity in Asia and many parts of the world for a while covering most of the business sectors. However, due to the recent downturn of the global economy from the U.S. to the Euro zone, it definitely has affected Asian business markets.

Korea’s economy had been steadily driving the business in general and seemed promising in many different occupational and industry sectors. Starting at the end of 2011, economic forecasting has been somewhat negative due to several reasons:

  • U.S. and Euro zone financial crisis, which will affect trade activities
  • Banking and finance has been in decline, facing high risks both in corporate financing and the consumer sectors
  • Construction industry has been down due to the excessive supply over demand
  • Consumer and retail industries facing slower sales
  • Luxury industry side was booming, especially in the imported car industry where the general index  seemed positive, yet the new demands were mostly coming from younger generations using bank loans instead of cash for purchasing.

And surely from the beginning of 2012, slowly the Korea economy began to face a downturn which has impacted businesses in all sectors. Layoffs have been increasing and many large corporations are still undergoing restructuring processes. Global recruiting opportunities have been limited.

A few trends have been noticed during 2012 in Korea’s recruitment industry, which are:

  • Hiring activities have slowed down and no particular industry seemed promising
  • Hiring process has gotten longer
  • Downward pressure on commissions from clients
  • Client expectations have gotten much higher in candidates, yet the packages offered are limited

There are a few positive indicators. Large Korean conglomerate companies have grown their interest in green energy, wind energy, specialty chemicals and especially these days on the overseas power plant projects. Over the coming years, more demand for global recruitment for foreign professionals is expected. These professionals are in high demand and clients are ready to offer high and great packages. This demand is mostly being seen in very small niche sectors and industries, where it is extremely difficult to locate available candidates.

Many clients are opening up for the hiring of foreign professional talent in recent days. This is actually something that should have been seen a long time ago but has been slow to open up.

In 2013, we look for a turnaround in Korea’s economy which will create better global recruiting opportunities for clients and partners.

Interested in global recruiting? Download NPA’s free white paper, 7 Trends for Global Recruiting.


Hiring Trends for Independent Recruiters

by Veronica Blatt

This week I read an interesting article by Jason Warner, Founder at RecruitingDash, about trends that are creating a challenging landscape for employers and independent recruiters. Economic factors, candidate behaviors and increasing social media usage is reshaping the way independent recruiters connect with candidates and vice versa. According to Jason, “There’s a bit of a perfect storm that has happened as a result of all the trends that have played out in the last few years.”

Below are Jason’s three key trends. I’ve also included solutions for recruiters to ensure you present your candidates with the best and most consistent client information possible. Read the rest of this entry »


Will Semantic Searching Reshape Global Recruiting?

by Veronica Blatt

Today’s installment is courtesy of guest blogger Brock Vaughters. Brock is an Account Manager with Monster®, the worldwide leader in successfully connecting people to job opportunities. Monster Worldwide, Inc. (NYSE:MWW), is the global leader in successfully connecting job opportunities and people. Monster uses the world’s most advanced technology to help people Find Better, matching job seekers to opportunities via digital, social and mobile solutions including monster.com®, our flagship website, and employers to the best talent using a vast array of products and services. As an Internet pioneer, more than 200 million people have registered on the Monster Worldwide network.  Today, with operations in more than 40 countries, Monster provides the broadest, most sophisticated job seeking, career management, recruitment and talent management capabilities globally. For more information visit about-monster.com.

Google’s doing it! Apple’s doing it! Microsoft’s doing it! Oracle’s doing it! Are you doing it? Wait… Wait… What is everybody doing?

Well, it’s called semantic searching. It is hard to explain in words (because it doesn’t use keywords), but it uses the concepts behind words – and the context of those words in relation to every other word – in order to search information and return results. If that explanation is still a little fuzzy, let me give you an example.

If a recruiter were looking for a programmer’s resume, using semantic search, he could simply type in the word ‘programmer’, and the system will automatically find matching concepts like Software Developer, J2EE Engineer, and .Net Technical Lead,  without having to construct a complicated Boolean string.

At Monster, with our Power Resume Search, the best part about using semantic search is that you don’t have to understand the technology to use it effectively. Maybe the most surprising aspect of semantic search is that it lets you describe who you’re looking for, almost as if you were speaking with a networking contact who knew all the top candidates out there.

So let’s answer the title question of this post, “Will Semantic Search Reshape Global Recruiting?”

Do companies still need recruiters when semantic search is available? The fact is that most employers who have been using recruiters will find that these human experts will remain essential to the sourcing, recruiting and hiring cycles.

The goal with any advancement in technology is to improve the process and make it user- friendly. The key here is the word “user.” Semantic search will allow global recruiters to do what they do best, which is develop relationships, screen out candidates that look good on paper but aren’t a great fit for one reason or another. Remember that semantic searching using Monster’s Power Resume Search will bring the best candidates to the top of the list, but then the best recruiters take that list and make actual placements. At Monster, our goal is to give the best recruiters the best tools to find that best candidates. Recruiters are a big part of this process.

How much time would you save if your recruiters had a tool that could:

  • Recognize a candidate’s breadth and depth of experience?
  • Identify job hoppers from long-tenured employees?
  • Distinguish “must have” vs. “nice to have” skills?
  • Assess a candidate’s context of experience (i.e. 3 months vs. 10 yrs)?
  • Score a candidate based on recent vs. outdated skills?
  • Automatically identify related skills?
  • Understand the latest industry acronyms?

Monster Power Resume Search uses Monster’s patented 6Sense technology to do all of these things — at lightning speed. How much is your time worth?


NPA Is a Global Recruiting Cooperative

by Dave Nerz

I am frequently in a position where I need to describe what NPA, The Worldwide Recruiting Network is all about and how it works. One of the greatest challenges is describing the structure of NPA as a recruiting cooperative, and explaining member-ownership. So I started to doing some research on cooperatives, including a chain of independent recruiters and other  recruiting cooperatives and here is some of what I learned…

  • 2012 is the International Year of the Cooperative. No that does not mean you will find it right after the Year of the Rat or the Year of the Boar on a menu at a restaurant. It does mean that the United Nations believes that “Cooperative Enterprises Build a Better World.” That is the slogan for this year long campaign.
  • There are tens of thousands of co-ops around the world, no others focused on split fee recruiting.
  • Co-ops are owned and democratically controlled by their members. NPA is a member-owned recruiting cooperative.
  • Service to members is prioritized over profit.
  • Shared services co-ops provide services to meet the needs of their members. This sometimes includes joint advertising and marketing, offering training and educational activities, and negotiating prices with vendors.
  • Some examples of cooperatives include:
    • Ace, True Value and Do it Best hardware chains. These chains are owned by more than 13,000 independent hardware stores.
    • Best Western is the world’s largest hotel chain with more than 4,000 independently operators in 80 countries.
    • NPA, The Worldwide Recruiting Network…which is really a global recruiting cooperative.

5 Ways Split Placements Can Benefit Your Recruiting Firm

by Veronica Blatt

NPA has been in the business of fostering split placement opportunities since 1956. Obviously we are big believers in splits, since that’s the very reason for our existence. If you haven’t considered integrating split placements into your business model, here are some reasons you should:

 

 

 

Read the rest of this entry »


International Recruiting News Round-Up

by Veronica Blatt

A Split Fee Network Organizes the Playing Field

by Dave Nerz

I’ve been reading some interesting blogs lately on how recruiting compares to sports. Barb Bruno had an interesting one just a few days ago comparing recruiting to golf.

It got me thinking about where a split fee network might fit into the comparison of recruiting and sport. My conclusion is that networks function much like sporting leagues. They group like-minded recruiters together and organize the playing field for participants with various levels of tools and rules. Read the rest of this entry »


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