It can be hard to swallow constructive criticism, but accepting criticism can be the key to getting promoted at work. Understanding what you’re doing wrong and being able to think of a solution to correct it is a crucial part of showing your commitment to growing and climbing the ranks in a company. Accepting criticism is a challenge that really puts to test your “soft skills,” like being a do-er, fixer and thinker. Read the rest of this entry »
Candidates must meet a certain level of expectation to get through the recruitment process that human resources and independent recruiters set as a multi-level screening exercise. They are being compared to a position description that fails to capture the essence of a great hire, but rather is used to disqualify those who do not meet a standard. Read the rest of this entry »
Today’s guest blogger is Joe O’Connor, CEO and Co-Founder of Vizi. Instantly transform your text based job posts into visual experiences that can be shared anywhere with Vizi. Talent attraction should always be an authentic brand story that promotes opportunities instead of transactions.
A high demand for specific skills with fewer job seekers results in a candidate-driven market. While this is a plus for candidates, it can be tricky to navigate for recruiters and hiring managers. We’ve outlined ways employers can take more control when this occurs: Read the rest of this entry »
October is traditionally a very busy month for conferences, and it’s also when we really start planning our Global Conference. Whether you’re a frequent attendee at recruiter networking events, a newbie, or somewhere in between, there are a few things EVERYONE can do to maximize the return on their attendance investment. Read the rest of this entry »
While it may be difficult to calculate the exact cost of a hiring mistake, there is no doubt that a bad hire is a costly proposition. It is commonly mentioned that a hiring mistake costs somewhere between 2-5 times the salary of the person. A study by the Society for Human Resources Management (SHRM), puts the figure at five times the annual salary. SHRM also found that the higher the person’s position and the longer they remain in that position, the more cost is associated with this bad hire. Many companies don’t resolve poor hires quickly which can escalate the costs.
What are the root cause issues associated with hiring mistakes? These mistakes typically fall into one of three baskets: 1. Poor skills match. 2. Not a good fit (intangibles.) 3. Didn’t understand expectations. Other performance related issues can come into play but taking steps to mitigate these three factors can greatly reduce your hiring mistakes.
Here are 8 actions that recruiters stand by that will help prevent hiring mistakes:
- Fully identify and understand the profile of the successful candidate. Consider all factors that determine success. This includes motivation, character, emotional competency, fit with culture, personality and values etc. Too many times hiring managers are infatuated with a certain skill or experience aspect and loses sight of other critical requirements.
- Interview for desired intangibles. It is easy to get very focused on behavioral interview questions developed from the job description and key requirements of the position. We can all agree that success takes place as a result of a person’s drive, willingness to take good risks, deal effectively with people, fit well within their environment etc. We tailor interview questions to successfully evaluate all aspects of the candidate that will impact performance.
- Evaluate the potential candidate against goals and expectations, not job descriptions. The creation of a list of desired accomplishments, expectations and projects to complete will serve you in three ways. 1. Allow you to develop questions and evaluate the candidate against actual expectations. 2. Create the right expectation with the candidate. 3. Give a good start to the critical on-boarding plan.
- Gather feedback and listen. Even the best talent agents have blind spots. Everyone succeeds when the decision maker is listening to those around them. Be thoughtful about the individuals that you involve in the process and gather feedback from these stakeholders as part of your decision process.
- Red flags should never be ignored or discounted. Learn to read basic signals that a candidate might be sending. For example, if the candidate is not responsive or slow to respond during the hiring process consider this a message. Either they are not very interested in the job or they are not likely to ever be responsive. Every candidate tells a non-verbal story. This is every bit as important as the actual interview as they are glimpses of the person that you are potentially committing to hire. Consider a meeting with the candidate in a less formal setting such as a meal to observe their behavior.
- Ask the candidate to make a presentation. This can either be a response to a set of questions or a specific problem. Alternatively, leave it to the candidate to present what they want to communicate about themselves as a candidate for the position. This gives you a look at the quality of their work and a glimpse of how they might perform in a work situation.
- Use an assessment as a final step to provide additional affirmation. The right assessment will help you further understand the candidate. The five data points to consider when making sure you have the right candidate include: 1. Experience fit with role and related track record. 2. Interview answers and feedback (tangible and intangible.) 3. References (yes you can get good information from a reference check.) 4. Assessment. 5. Candidate interest level and motivation. These five factors together present the whole picture. While the “Perfect” candidate does not exist…you will have a much fuller picture of the candidate by consistently taking all of these factors into consideration.
- Create an effective on-boarding or “integration” plan. Many employers feel on-boarding is something the human resources area does. In reality, effective on-boarding sets the person on the right path and helps ensure they are fully equipped to navigate complex relationships and a new set of company behaviors. Getting off on the wrong foot can be difficult to overcome. Make sure the candidate fully understands your expectations. As an example, are they expected to listen, learn and build relationships or deliver specific results in the first six months? Build bridges between the new person and key internal stakeholders. This might include introductions or participating in initial meetings. Time spent on these “integrations” will pay dividends increasing effectiveness and potentially preventing disconnects that may lead to early turnover.
NPAworldwide member firms always provide clients with the best and brightest resource on a contract, contract to hire or full-time basis. They are backed by a network of 1500 highly qualified and trained consultants who are constantly in touch with top talent ready to pursue your needs and provide solutions.
Our guest blogger is Matt Comber, chief partnership officer with Volcanic. Volcanic is the only true SaaS provider in the global staffing industry, bringing to market a cloud-based, modular system that can be customized to a company’s specialized needs. Staffing businesses of all sizes and all over the world turn to Volcanic to align their technology through systems integration, strong SEO, improved customer and candidate experience and automation.
The staffing sector has always been one to fly in the face of general industry trends. Typically entrepreneurial, non-conformist and early adopters, US recruiters are quick to recognize the value of new technology as a business enabler and revenue driver.
No surprise then that the US staffing industry looks globally for inspiration and has acknowledged the UK model as the benchmark of excellence in staffing. UK recruiters work with best-in-breed staffing technology to add value to the client and candidate experience – and they are seeing strong returns. Read the rest of this entry »
Manpower Group has released its fourth-quarter Global Employment Outlook survey results. Overall, global hiring is expected to remain steady in the upcoming quarter. Modest job gains are expected in 43 of the 44 countries surveyed. Large hiring surges are not expected anywhere in the upcoming quarter. Tariff negotiations and other changes among global trading partners are causing some challenges for employers. Other notable highlights from the survey are noted below. Read the rest of this entry »
Today’s post is from Nerissa Reyes from AVANTI People Partnership International in Manila, Philippines. Nerissa is the immediate past chair of the NPAworldwide board of directors. AVANTI People Partnership provides executive search and staffing for various multinational companies across functions. In the fast-growing “business process outsourcing” arena, AVANTI provides cross-border recruitment solutions on a global scale.
During a future of work conference, we were asked this question, “If you were a car, what type of car would you be?” The answers included traditional cars from the reliable Volkswagon Beatle to the flashy Lamborghinis. The best answer was a driverless car, an UBER type…the car of the future, enabled by satellite, reducing human intervention. Read the rest of this entry »
The recruiting industry is ever-changing, and one trend we have seen is direct placement recruiters starting to accept and work temp/contract roles, so much so that NPAworldwide has created a contract placement specialty group to bring similar members, positions and opportunities together with the goal of more success and placements together.
Some longtime direct hire recruiters think contract roles aren’t worth it because they don’t get one big lump fee like they would with a direct hire. But, they need to consider the benefit of additional revenue (weekly/monthly payments add up, and add to your bottom line!) and the ability to service all of your clients’ needs, both direct and contracting, will likely lead to more work for you. Read the rest of this entry »