Is the Cover Letter Dead?

by Liz Carey

On our recruitment network forum, one recruiter asked recently asked: “Do you read the Resume or Cover Letter first?”

The overwhelming response was, with all the applications recruiters receive, most do not have time to read a cover letter at all. So, does that mean a candidates shouldn’t write one at all? Not at all.

While many recruiters don’t read them, many do expect to get one because most employers and hiring managers still expect one. Crafting a cover letter also shows that you have put some time and effort into applying to this specific job, rather than just sending out your resume to the masses.

Here are some tips if you want your cover letter to be read: Read the rest of this entry »

Can Artificial Intelligence, AI, Assist Recruiters?

by Dave Nerz

ai robot womanMuch attention is focused on AI and robots replacing people in their jobs. While it will happen, and is happening to some degree already, the process is more evolutionary than instantly implemented. As it applies to the future of recruitment, the AI transition might actually benefit recruiters short-term before having a negative impact.

The successful examples of AI and recruitment automation in the hiring process focus on low-skill, entry-level jobs or jobs easily defined by a few words, computer languages or credentials that candidates have achieved. The recruitment for higher-end jobs will someday be similarly automated. That time is not here yet. Read the rest of this entry »

Recruiters, Fix Your Job Postings Stat!

by Veronica Blatt

I stumbled upon a blog from Katrina Kibben earlier this week, What I Learned Writing 60 Job Posts in 60 Days. You should read it, too. A couple of things really jumped out for me. First, there are a lot of truly awful job postings. They’re not doing much, if anything, to attract the right kinds of candidates.

Next was Katrina’s assertion that most recruiters have never been taught how to properly write a job description. I bet she’s right. I hadn’t really thought about it much, but it’s really a specific type of writing … in much the same way that blogging differs from literary fiction which differs from technical writing. So even people who are great bloggers or competent business communicators struggle to write compelling job postings. Read the rest of this entry »

Reducing Credit Risk

by Veronica Blatt

Today’s guest blogger is Wilson Cole. He is the CEO of and Adams, Evens & Ross, the nation’s largest credit and collection agency designed exclusively for the staffing and recruiting industry. In 2008 he was inducted into INC Magazine’s, “INC 500” for being the CEO of Adams, Evens & Ross, the 307th fastest-growing privately held company in America. Adams, Evens, & Ross has helped more than 3,000 staffing and recruiting firms recover more than $1 billion in past-due debt and is an NPAworldwide Endorsed Program.

Today we’re going to talk about reducing credit risk. 80% of businesses will go out of business within the first 5 years. After that window, even the 80% of the surviving 20% won’t make it through the next 5 years.

Reducing risk to me means that if you’re extending credit, to make sure you’re covered. The best way I can explain it is that as crazy as it would be to give a large amount of money to a complete stranger, think of providing services to a complete stranger asking for staffing services, without properly reducing your risk, as the same type of crazy thing. Unfortunately I have had many clients who did not have that mindset, or had it but acted against their better judgement anyway, before they called me to explain the bad situation they were in. Read the rest of this entry »

Remote Work Policies for Recruitment Firms

by Veronica Blatt

The Polar Vortex currently has a large portion of the United States under frigid temperatures and snowfall that some areas haven’t experienced in a generation or more. With extended school closings, governments declaring states of emergency, suspended mail delivery, highway traffic pile-ups and more, to say it’s been a challenge to get to work is a *vast* understatement. Many employers have already adopted remote work policies. Others have not, whether recruitment firms or the employers you serve. While you may not want to move to a “mostly” or “always” remote workforce, it may very well make sense to consider a policy for unusual situations. Read the rest of this entry »

Counteroffers – The Bane of a Recruiter’s Existence

by Liz Carey

One of our recruitment network’s members recently shared that she experienced not 1, not 2, but 3 different candidates accepting counteroffers from their companies. This is an age-old problem in the recruiting industry, and something that we are seeing more and more of these days in a candidate-friendly market, especially when working with strong candidates. It’s up to the recruiter, as part of the whole interview process, to discuss and really dig down and find the truth of what the candidate would do if their company presented a counteroffer to them.

Here’s some suggestions our other members gave on how to handle the counteroffer situation: Read the rest of this entry »

How Utilizing a Well Networked Recruiter Helps Your Company

by Sarah Freiburger

image to represent an international recruitment agencyFor the past few years, the recruiting landscape is more competitive than we have seen it in years, so if you’re an employer you are already restructuring to make recruiting one of the top priorities this year. This can be your year for change and growth, and a well networked recruitment agency can make this happen while saving you both time and money.

A recruitment agency is in the business of getting people employed, that is what they do. A well connected recruiter can offer your business a much wider range of connections in the industry you are looking to recruit in due to their network of recruitment partners as well as candidate databases among those recruiters. Many firms are specialized in their respective niche and location, and have a network of other firms that are specialists in other industries so working with one firm as your single point of contact allows you to skip your research to find recruiters that align with each individual need, they have it covered. These recruiters are experienced working in the industry, and have recruited candidates similar to who you are looking to hire, so they understand the skills needed to be leveraged to secure the top candidate.

They know how to maintain relationships. Getting to know your company, culture and structure is a critical piece in how a recruitment firm will represent you to a candidate. It is important that both client and candidate needs are understood to make a placement that truly fits the organization and will be beneficial to both the culture and growth. Continuing to use them for your hiring needs save you time as they can continue to build your departments out according to this knowledge to create the most stable teams.

Rest assured that if your growth leads to multi national or international expansion, a well networked recruiter with international reach will still be your single point of contact. For instance, members of our organization cover all six continents with a local presence to deliver global top talent for your hiring needs.


Artificial Intelligence is Not the Answer

by Veronica Blatt

image of brain circuitry representing artificial intelligenceToday’s guest blogger is John Francis,, president and senior managing partner of Theonera, Inc. in Waterloo, Ontario (Canada). Theonera is a boutique recruitment firm specializing in engineering and software professionals and sought-after senior managers. Theonera has been a member of NPAworldwide since 2011.

Here is a major problem for any company today: A company’s success or failure rests on the people that they employ. But securing and cultivating employees that add real value to your business is no easy task. In today’s job market you have low unemployment numbers and potential employees who are extremely discerning. Read the rest of this entry »

A Recruiter-Candidate Relationship Ends ‘Ghosting’

by Dave Nerz

Job candidates are ‘ghosting’ employers and independent recruiters with increasing frequency. If this is a new word for you, the Urban Dictionary defines ‘ghosting’ as cutting off all communication with zero warning. If you have had a no-show for a call, no response to a text or email, or a recruit/hire that walked off the job or never showed up for the first day of work…you have been ghosted!

It is both a surprise and a baffler for HR and independent recruitment professionals. Much of this phenomenon can be attributed to demographics. There are too many job openings when compared to the number of available top-tier candidates. The power has shifted from the employer and independent recruiter to the candidates. These no-show situations are happening in all types of industries from very entry-level positions to much more significant responsibilities within a business. Candidates have multiple offers and are receiving great counteroffers by the employers they are leaving. Some candidates just decide to stay at the 11th hour. Read the rest of this entry »

Marketing Leftover Candidates

by Veronica Blatt

marketing-leftover-candidatesIf you’re a recruiter, you’re likely familiar with the term “leftover candidates.” These are the candidates that didn’t receive an offer from your client – there could be two, three, or more from each project. What do you do with them? Read the rest of this entry »