The Talent War in the UK

by Veronica Blatt

Liz Longman TEAMToday’s guest blogger is Liz Longman, the Managing Director of TEAM (The Employment Agents Movement). Liz has been involved in recruitment for over 20 years and previously headed up a region for a generalist agency before joining TEAM some eight years ago.

The TEAM network of agencies with over 400 locations and a combined turnover of approx £1 billion is the largest network of independent recruitment agents in the UK.  TEAM’s main ethos is to assist in the promotion and networking of business and innovations in the recruitment industry across its membership.  TEAM also has a growing number of international affiliates.

TEAM has just completed the round of first-quarter regional recruiter meetings across the UK for its members. Whilst many reported an improving market during 2013, there is now a unanimous show of hands for 2014 being set to be even better. Permanent vacancies are rising at their strongest rate for 4 years which is great news, but demand is far outstripping supply. Nil or sluggish growth on salaries have led to employees staying put and there is increasing evidence of the talent war as many sectors  are reporting difficulty sourcing appropriately skilled candidates.

However, there are signs that employees are gaining confidence in the upturn in the economy and are beginning to “spread their wings.” Those enlightened employers (or perhaps those that have listened to their recruiter!) who are prepared to offer improved remuneration rates are the ones that are currently snapping up the best choice of candidates.

The recruitment market is constantly shifting and good recruiters need to be nimble-footed and ahead of the game. This market calls for recruiters to perhaps spend more time with their clients explaining the dynamics of the recruitment world and how with a professional and well thought out campaign you can still secure the best available candidate for them. The recruiter also needs to acknowledge that the talent war will probably get worse before it gets better. Those quality candidates are the proverbial “hen’s teeth” so when you find them…use them. Even if you don’t have the ideal vacancy, there is a fair chance that another recruiting partner has…so get on that phone and network, network, network.

How are you winning the talent war?

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How Recruitment Agency Owners Can Get Out of Their Own Way

by Veronica Blatt

image of time for recruitment agency ownersI read a great blog post recently called The Entrepreneur’s Dilemma: Where Owners Get Stuck. The post was dedicated to owners of event management businesses, but it’s just as relevant to recruitment agency owners. The post discusses the idea that the freedom from having a boss can hinder your firm’s growth, because a boss can tell you to stop spending your time on activities that are not revenue-generating activities.

Recruitment agency owners who are committed to growing a sustainable business must be equally committed to how they invest their time. Perhaps you’re not sure how best to accomplish this. Here’s a great rule of thumb as presented in the Entrepreneur’s Dilemma: Make a list of every task that needs to be completed in your business. Assign an hourly rate to each task, according to what you’d have to pay an ‘outsider’ to do that task for you. As the owner of the firm, you need to spend the bulk of your time on the “most expensive” tasks. Some of those tasks could include: Read the rest of this entry »


Video Interviews are a beneficial tool to use in your recruitment process

by Veronica Blatt

image of recruiter conducting a video interviewToday’s guest blogger is Anne Downing with Demetrio & Associates, LLC located in greater Phoenix, Arizona. Demetrio & Associates is a boutique recruitment firm that has clients across the US as well as in international locations. The firm places candidates in sales & marketing, advertising, wireless and software positions. Anne is currently serving on NPA’s Board of Directors.

Are you using video interviews to interview your candidates before your submit them to your clients? If not, you should be. Several years ago, most of us started using Skype and other similar video conference tools to communicate with candidates. Today many recruiters are using “video interviews” as part of their recruitment process. Video interviews are very useful for those of us who have client and candidates in numerous locations. We can’t always meet our candidates in person, so video interviews are the next best thing. Read the rest of this entry »


What Cities Hold Opportunity for Independent Recruiters?

by Sarah Freiburger

“America is another name for opportunity,” stated Ralph Waldo Emerson. As a recruiter working either national or international recruitment, it is important to know which cities in America are currently on the rise in terms of drawing in workers who are looking for higher standards and living and better jobs. Once these areas are highlighted, you are able to secure clients in those areas knowing the candidate pool will be the larger to choose from.

As it has stood for the past decade, the housing market made selling your home near impossible, and with jobs being scarce in many parts of the country, Americans chose to not make moves in relocation or careers. According to Yahoo Finance, these are the 10 cities that have been highlighted for 2014 as the ones drawing candidates and workers. Read the rest of this entry »


3 Ways Agency Recruiters Can Improve Their Use of LinkedIn

by Veronica Blatt

image of LinkedIn, a tool used by agency recruitersI recently listened to a LinkedIn webinar discussing common mistakes agency recruiters make on LinkedIn, and thought I would recap the salient points here.

Make sure you have a recruiting profile. Yes, of course you already have a LinkedIn profile. But is it a RECRUITING profile? If you’re trying to attract candidates, make sure your profile is written for candidates. If your primary goal is client development, make sure your profile is geared towards new clients. Maybe you need to write for both audiences. Here are a few tips to help agency recruiters create a RECRUITING profile: Read the rest of this entry »


Global Recruitment Agencies Report on Business Conditions

by Dave Nerz

image of pie chart to show survey results for global recruitment agenciesAt NPAworldwide we do a twice-annual survey of business conditions for global recruitment agencies. This survey was distributed to the active members of our network, representing more than 400 independent recruiting firms in more than 30 countries. Our member recruiters experienced an improvement in business conditions for their businesses in the last 6 months and are optimistic about the growth potential for the employment markets in the next 6 months. NPAworldwide’s global recruitment firm survey showed that 97% of those surveyed see conditions improving or remaining the same for their businesses over the next 180 days.  That is good news!

Some other results of this survey showed are:

  • 53% of these independent recruiting firms reported improved conditions in the last 180 days, 23% indicated no change, and 23% reported worse conditions.
  • 72% of our global recruitment agencies reported employment markets performing at or above expectations in the last 90 days.
  • 37% of NPAworldwide’s respondents see their market getting more competitive.
  • Only three percent of the respondents have a negative outlook for the next 6 months.
  • 15% project fees to be below the levels realized in the prior 6 months.

This is good news for NPA members and perhaps the contingent recruiting industry in general. On a worldwide basis, it seems that conditions are improving and growing stronger.

The survey also identified “strong” and “weak” industries/segments of the employment markets. The most active markets identified by the survey of our global recruitment agencies were manufacturing/construction/mining and chemical process jobs. Weaker-performing segments were identified related to positions in the areas of accounting/financial services.

What is your outlook for the next 180 days?

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Be the Leader of Your Recruitment Firm Rather Than the Manager

by Sarah Freiburger

arnoldhglasow165373As the owner of your independent recruitment firm, in addition to being a recruiter, you may also find yourself as the boss, or manager of a small team of recruiters you have hired to work for your firm. It is common that some of these hires may have had little to no experience in recruitment, and perhaps just had the personality to be successful. Others may have decades of experience in the field and decided to come back and work, and still others may have a couple of years working either independently, or under an owner much different than you. In all of these cases, it is important to view yourself as a leader rather than their manager. Here are the differences. Read the rest of this entry »


4 Reasons to Consider Hiring International Candidates

by Veronica Blatt

globesIf your client is reluctant to hire candidates from other countries, here are four reasons to help change their minds:

1. Consider the skills gap. Your clients want to hire the best candidates available, right? More and more, those candidates are not being found in the USA. Multiple studies points out that we are producing fewer college graduates in the critical STEM (science, technology, engineering, math) disciplines than are needed. Clients and recruiters alike bemoan the dearth of qualified candidates. Yet, few will consider hiring international candidates. It just doesn’t make sense. By opening the talent pool to a larger population of candidates, employers are more likely to find the right candidate for their job. Read the rest of this entry »


Hot Specialty Niches for Recruiters

by Dave Nerz

image of hot markets for global recruitersMore and more, the recruitment industry experts say that you need to specialize on an industry in order to survive in the current recruiting marketplace. I agree that it helps to have a specialty rather than being exclusively a generalist. But for those that are moving from a generalist recruitment business to a specialty niche it might be best to target a hot recruiting niche and keep yourself open to generalist jobs that have made you what you are.

In 2013, our network of more than 400 recruitment firms found “chemical process” and “process engineering” jobs to be one of the hot recruiting niches. Nearly 25% of all the splits done by NPA member firms were done in the “process” specialty niche. The manufacturing specialty niche was a close second in terms of placement results for 2013. So if you are moving from a generalist recruitment business and beginning to specialize, pick one of the best niches for recruitment rather than a specialty niche that might underperform in the year ahead. Generalist recruiters have to have strong skills in order to survive. If you use those skills to focus on a hot recruiting niche, you are likely to excel once you get some industry/niche experience. As a generalist, you can make a decision to focus on particular specialty niches on a regular basis, depending on what might be the hot specialty niches for recruiters in the months and years ahead.

I’m interested to learn of recruiters that have moved from a generalist business and added a specialty niche in the last 12 months. What do you see as hot specialty niches for recruiters in the year ahead?

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It’s Time for Recruiters to Adopt Mobile Marketing

by Veronica Blatt

mobile-sticky-itToday’s guest blogger is Mandy Curtin, director of marketing for sticky IT, a web design company specializing in branding for recruiters worldwide, and NPA Alliance Partner. With 7+ years of experience pleasing perfectionists, the gurus at sticky IT have learned a thing or two about recruiters. Building a brand should be fun & easy; sticky IT spins the web so you can get back to work! 

Interesting Fact:  91% of adults have their mobile phone within arm’s reach 24/7?

Weird (but not surprising) Fact: 75% of Americans even bring their phones to the bathroom. Read the rest of this entry »


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