Here Is How An External Recruiter Rates Against Your Current Hiring Process

by Sarah Freiburger

Their Expertise

An external recruitment agency is a specialists in their industry, who has placed that exact candidate role time and time again. Their background and knowledge gives them the edge when learning and  understanding your company’s unique requirements and enables them to match the right specialist with your distinctive needs. External recruiters work many sub–specialties within each specific niche, so they know the entire candidate life cycle for the team 

A Strong Approach

External agencies are committed to a strong relationship-driven approach that takes best-in-class recruiting practices and specialized training to provide an exceptional level of service to every client. They should invest the time to understand your values, your philosophy, and your requirements. They should ask questions. They should advise you as to how to make the relationship even more efficient. As an independent agency, their goal is to treat both candidates and clients with the same level of respect and knowledge to achieve long–term successful hires.

Targeted Solutions For All Clients

External recruiters usually work with clients from start–ups to the Fortune 100. They are as custom as you can find for handling local placements or for multiple hires across divisions and geographies utilizing their network of other independent specialized firms as well as vast databases of candidates. Many times these recruiters can complete searches within retained, engaged, and contingency relationships to fit your budget as well. Allowing the same firm repeat business also allows them to understand the entire scope of your hiring needs.

A locally based external recruitment firm helps you handle the intricacies of international business. Their recruiters not only source and recruit the right talent, but provide you with insight to the local culture to build the appropriate compensation packages to retain the talent. Having an international recruiter with a network of international partners allows them to leverage those partners so that they can learn and understand the relevant information you need to complete the project, and you will still receive one response from the recruiter you have built a trusted relationship with.

For instance, working with an NPAworldwide firm gives you access to local talent in the following countries:

Australia

Austria

Belgium

Bulgaria

Canada

China

Czech Republic

Finland

France

Germany

Hong Kong

Iceland

Ireland

Japan

Luxembourg

Malaysia

Mexico

Netherlands

New Zealand

Norway

Philippines

Portugal

Puerto Rico

Romania

Russia

Singapore

South Africa

South Korea

Spain

Sweden

Switzerland

Thailand

Turkey

Ukraine

United Arab Emirates

United Kingdom

United States


The Number 1 Thing to Do in an Interview

by Veronica Blatt

Today’s guest blogger is Paulette Steele with Real Resumes located in Queensland, Australia. Real Resumes is educating people from beginning to end on getting a job.  Short videos cover all aspects including: where to look for a job, writing effective resumes, researching and preparing for the interview, and most importantly, mastering the interview itself. Paulette has 15 years of recruitment experience and a vast career in various industries.

What’s the number one thing to do in an interview? It’s so simple and effective! Read the rest of this entry »


U.S. Skills Gap Challenging for Employers

by Veronica Blatt

A new report from the Society for Human Resources Management (SHRM) shows that there were 7 million job openings in the U.S. in December, but only 6.3 million unemployed people looking for work. A full three-fourths of human resource professionals indicate there is a significant skills gap between what employers want versus what job seekers currently have. As the labor market remains tight, this gap is predicted to get worse with many job seekers lacking necessary technical or soft skills. What can employers do to address these challenges?

  • Look at alternate candidate pools … this could be retirees, foreign workers, or those with a nontraditional academic background. For example, can you consider candidates who have the right skills, but do not have a university degree? How about a two-year degree or vocational certificate instead of a four-year degree?
  • Invest in the employees you already have … how can you provide additional training to your existing employees? Is there a way to enhance their skill sets? Do you offer tuition reimbursement or other incentives for them to further their development?
  • Consider alternate work relationships and environments … Can a contractor or remote worker fill the gaps in your workforce? Would a flexible working arrangement make it easier to find or retain the right person?
  • Partner with local educators to develop co-op or internship programs … And these do not need to be limited to those who are currently in school! How can you work with local institutions to upskill or retrain workers who are already on the job? What skills are most in need in your workforce? How can you ensure those skills are being taught to students (both traditional and nontraditional)?
  • Is your job attractive? There are roles that do not suffer from a lack of qualified applicants, but the jobs themselves may currently offer low pay or benefits that are out of alignment with the current market. If you’re having trouble attracting people to your open jobs, do some research to make sure you are offering competitive pay and benefits. It’s possible that a skills gap isn’t the primary stumbling block to your hiring efforts.
  • Is your brand attractive? Over and above pay and benefits, is your company a place where the best and brightest want to work? Are you effectively selling your brand in the marketplace? Perhaps you need to invest in repositioning your brand or the types of roles you offer. For example, there is a perception that manufacturing jobs are “dirty” or unskilled … but this is patently false in many environments.

Whether it’s a direct skills gap or simply a shortage of people, labor conditions are expected to be difficult for a number of years. Employers that are creative and forward-looking will be in the best position to attract and retain the best available talent.


Recruiting Strategy Number 1!

by Veronica Blatt

recruiting strategy - ask for referralsToday’s guest blogger is Bill Benson with WilliamCharles Search Group located in Grand Rapids, MI. WilliamCharles is an executive search and professional recruiting firm specialized in finding managerial and executive talent in finance, HR, operations, sales/marketing as well as president/CEO roles. They have a concentration of clients in Michigan but they also work across the US. Bill is the chairman of the NPAworldwide Board of Directors.

Stop staring at your email and LinkedIn searches! Too many recruiters spend too much time staring into the abyss of their computer screen hoping that another hour of sourcing will miraculously render new results. I’d suggest spreading out your recruiting time investment into different areas.

Whether you’re in a slump or just needing a new edge, the right recruiting strategy might be an old school strategy.

Back to Basics Number One: Ask for Referrals!

This will always be the best way to find candidates! These often prequalified candidates are gold. Challenge yourself to find creative ways to ask for referrals. Below are some approaches and thoughts to help you organize your referral campaigns.

  1. Conduct phone and email campaigns to past candidates asking for referrals or phone/email.
  2. Consider different strategies such as calling operations people to generate referrals. Purchasing folks know sales people and vice versa. Human resources people can be great sources of referrals for candidates across functions.
  3. Use LinkedIn InMails to generate referrals. About a hundred different ways to do this!
  4. You should always call your best potential referral sources, but email is a great way to cover a lot more ground.
  5. Individuals, both candidates and clients with whom you have had success in the past, will be the most motivated to give you candidate leads. Their most motivated time to help you will be after you have helped them.
  6. Turn a “no” into a referral. That is a good time to ask for a referral. They may be motivated to help you since they have said no.
  7. Develop “bird dogs.” These are candidates, clients and general contacts that like to talk and share what they know.
  8. Candidates who have recently left a company are good sources of referrals. They may no longer feel the same level of loyalty. LinkedIn notifications are a good trigger to make the call.
  9. Call the references of people you have placed and ask them for candidate ideas. You can start that call by referencing the placed candidate and thanking them for their help in that person’s career. Then ask for names of other high caliber people.
  10. People are sometimes hesitant to give names for a couple reasons. They might not want their name to be associated with the referral – always mention that you can, but don’t have to, use their name when making the call. They might also feel like they need to call the person rather than giving up the name. It is also good to explain, “I appreciate your willingness to call the person on my behalf, but I make these “shoulder tapping” calls all the time. A good reason for me to call is to establish that connection; that way, if this is not the right position then I can keep them in mind for that right position.” This level of communication will build that necessary trust for them to give up the name.
  11. On the trust note….referrals do come as a result of building trust. Those with whom you have developed that relationship will be your best referral sources.
  12. Stay on the phone! These referral calls will help you stay on the phone and when you’re on the phone your making money. When you’re not on the phone you are likely not!

Do you have another recruiting strategy for getting referrals? Please share! Happy Hunting!


Is the Cover Letter Dead?

by Liz Carey

On our recruitment network forum, one recruiter asked recently asked: “Do you read the Resume or Cover Letter first?”

The overwhelming response was, with all the applications recruiters receive, most do not have time to read a cover letter at all. So, does that mean a candidates shouldn’t write one at all? Not at all.

While many recruiters don’t read them, many do expect to get one because most employers and hiring managers still expect one. Crafting a cover letter also shows that you have put some time and effort into applying to this specific job, rather than just sending out your resume to the masses.

Here are some tips if you want your cover letter to be read: Read the rest of this entry »


Can Artificial Intelligence, AI, Assist Recruiters?

by Dave Nerz

ai robot womanMuch attention is focused on AI and robots replacing people in their jobs. While it will happen, and is happening to some degree already, the process is more evolutionary than instantly implemented. As it applies to the future of recruitment, the AI transition might actually benefit recruiters short-term before having a negative impact.

The successful examples of AI and recruitment automation in the hiring process focus on low-skill, entry-level jobs or jobs easily defined by a few words, computer languages or credentials that candidates have achieved. The recruitment for higher-end jobs will someday be similarly automated. That time is not here yet. Read the rest of this entry »


Recruiters, Fix Your Job Postings Stat!

by Veronica Blatt

I stumbled upon a blog from Katrina Kibben earlier this week, What I Learned Writing 60 Job Posts in 60 Days. You should read it, too. A couple of things really jumped out for me. First, there are a lot of truly awful job postings. They’re not doing much, if anything, to attract the right kinds of candidates.

Next was Katrina’s assertion that most recruiters have never been taught how to properly write a job description. I bet they’re right. I hadn’t really thought about it much, but it’s really a specific type of writing … in much the same way that blogging differs from literary fiction which differs from technical writing. So even people who are great bloggers or competent business communicators struggle to write compelling job postings. Read the rest of this entry »


Reducing Credit Risk

by Veronica Blatt

Today’s guest blogger is Wilson Cole. He is the CEO of BackdoorHires.com and Adams, Evens & Ross, the nation’s largest credit and collection agency designed exclusively for the staffing and recruiting industry. In 2008 he was inducted into INC Magazine’s, “INC 500” for being the CEO of Adams, Evens & Ross, the 307th fastest-growing privately held company in America. Adams, Evens, & Ross has helped more than 3,000 staffing and recruiting firms recover more than $1 billion in past-due debt and is an NPAworldwide Endorsed Program.

Today we’re going to talk about reducing credit risk. 80% of businesses will go out of business within the first 5 years. After that window, even the 80% of the surviving 20% won’t make it through the next 5 years.

Reducing risk to me means that if you’re extending credit, to make sure you’re covered. The best way I can explain it is that as crazy as it would be to give a large amount of money to a complete stranger, think of providing services to a complete stranger asking for staffing services, without properly reducing your risk, as the same type of crazy thing. Unfortunately I have had many clients who did not have that mindset, or had it but acted against their better judgement anyway, before they called me to explain the bad situation they were in. Read the rest of this entry »


Remote Work Policies for Recruitment Firms

by Veronica Blatt

The Polar Vortex currently has a large portion of the United States under frigid temperatures and snowfall that some areas haven’t experienced in a generation or more. With extended school closings, governments declaring states of emergency, suspended mail delivery, highway traffic pile-ups and more, to say it’s been a challenge to get to work is a *vast* understatement. Many employers have already adopted remote work policies. Others have not, whether recruitment firms or the employers you serve. While you may not want to move to a “mostly” or “always” remote workforce, it may very well make sense to consider a policy for unusual situations. Read the rest of this entry »


Counteroffers – The Bane of a Recruiter’s Existence

by Liz Carey

One of our recruitment network’s members recently shared that she experienced not 1, not 2, but 3 different candidates accepting counteroffers from their companies. This is an age-old problem in the recruiting industry, and something that we are seeing more and more of these days in a candidate-friendly market, especially when working with strong candidates. It’s up to the recruiter, as part of the whole interview process, to discuss and really dig down and find the truth of what the candidate would do if their company presented a counteroffer to them.

Here’s some suggestions our other members gave on how to handle the counteroffer situation: Read the rest of this entry »


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