Recruiting Resources

A Good Client Is Hard To Find

by Liz Carey

Five stars lined upIt takes a lot of time and filled job orders for a recruiter to develop a good client relationship – as a recruiter, you must produce results, build trust and be dependable for your clients. But a relationship is a two-way street and it takes more than an employer saying “just find me this candidate” and paying you a fee to cultivate a successful business partnership.

The client has a huge role in getting the job order filled as well, and can’t just take the back seat. They must make time to discuss the requirement with you, provide thorough candidate feedback, have an efficient hiring process, and respect the fee structure.

Here are 5 common problems with clients that recruiters face, and how to address them: Read the rest of this entry »


5 questions to ensure that your healthcare coverage is working for your small business!

by Veronica Blatt

Today’s guest blogger is MyHealthily. NPAworldwide has partnered with MyHealthily to offer access to complete health insurance options. MyHealthily works with 130+ healthcare coverage carriers across the United States to ensure the most plan options possible.

Health insurance is a big benefit with a big cost attached to it. The process of picking the plan is pressure packed, frustrating, overwhelming, and confusing. The result for all your troubles: an overpriced plan that you and your employees don’t really understand. Read the rest of this entry »


Recruiter vs. Counteroffer: Win The Battle

by Liz Carey

Pair of black boxing glovesRecruiters know, making a placement isn’t as easy as just matching a candidate’s experience with the required skills of a job. You have to unearth passive candidates that fit all the minutiae your client wants. You then have to make the candidates realize this opportunity is worth leaving their current one for, you have to scrutinize their resume, prep them for interviews, and coordinate all the interviews. Once an offer is made, you can’t breathe a sigh of relief just yet, as you hold your breath that the candidate doesn’t receive or accept a counteroffer from their current employer. Counteroffers are an age-old problem in the recruiting industry, and something that we are seeing more and more of these days in a candidate-friendly market, especially when working with in-demand top talent. It’s up to the recruiter, as part of the whole interview process, to discuss and really dig down and find the truth of what the candidate would do if their company presented a counteroffer to them.

Here’s some suggestions from some of NPAworldwide’s member recruiters on how to handle the counteroffer situation: Read the rest of this entry »


Piquing Passive Candidates’ Interest

by Liz Carey

monkey sculpture with lit lightbulbIn a time where top talent is in demand and candidates are tough to come by, it’s important that recruiters work to really engage candidates.  Good recruiters know it’s not enough to just blast job postings on social media…  candidates will just blow by those like any other automated posting.  There’s much more to recruitment, including finding passive candidates – those that are currently employed and not necessarily looking to change jobs.

So, how do you approach and engage these passive candidates? It’s important to cater your initial contact with a passive candidate to sound both professional and genuine. You want to capture the candidate’s attention, but not in a spammy way. One of the best ways of doing that is with a personalized email. Focus on the candidate: Do your homework – dig into their background and find out their interests, and see if you can work that into your description about what makes the role/your client perfect for them. A simple but personalized message shows that you aren’t just sending out automated responses to everyone on LinkedIn.

Make sure you explain who you are, who you’re with/what you do, and that you’re clear about the role. Sometimes recruiters try to make emails too brief so as to not overwhelm the candidate in the initial outreach, but it’s important you include enough information and detail to be informative and transparent about the role and your mission.

It’s essential to stress the ‘perks’ – after all, the candidate is likely comfortable in his or her current role, so you have to “sell” the reason they should change. Sometimes, it’s not all about the money. Really customize your email or message to draw in their attention with benefits like opportunity for growth, relocation package, or a really unique or flexible work environment/culture. If you notice that the candidate posts a lot of hiking pictures to their Instagram, mention the company’s great location near mountains. If the candidate ‘likes’ a lot of nonprofits or contribute to charities on their Facebook, mention how your client is involved in the community.

Always include a “call to action” of a date and time you’re available to chat – even better, use a free email scheduler like calendly to allow candidates to choose the time that works best for them.

How do you engage passive candidates? What have you found that works or doesn’t work? Do you have a specific template that you use?


The 9 Lives of the Recruitment and Search Industry

by Veronica Blatt

Our guest blogger is Andrew Thoseby of 1st Executive Pty Ltd  in Melbourne, Australia. 1st Executive is a boutique executive search, executive recruitment, interim executive and advisory firm providing custom designed people solutions for clients across a broad spectrum of industries on a local, regional, national and international basis. The firm’s recruiting activities are focused on executive, professional, technical and managerial placement, as well as interim executives for its clients. Andrew is currently a member of the NPAworldwide Board of Directors. Today he discusses some of the changes in the recruitment and search industry that many thought would lead to its demise.

You have all heard the saying, “a cat has nine lives.” In Egyptian mythology cats were considered sacred and believed to have supernatural powers; the number nine was also sacred as it was associated with the sun god Ra.

Having been in this industry for over 20 years and a customer of it for at least 10 years more, it would be easy to think that we have been blessed with supernatural powers given the successful negation of the all-too-frequent portents of our doom. Read the rest of this entry »


How To Do (and Price) A Temp Deal

by Veronica Blatt

Today’s guest blogger is Mark Arrow. Mark is the CEO/President of Headcount Management. Besides being an NPAworldwide vendor, speaker and staffing industry advocate, Headcount currently services multiple NPA clients. Headcount is a leader in back-office solutions designed specifically for staffing agencies.

Headcount makes doing staffing deals (also known as: contract, temp, contingent) simple for NPAworldwide members. Essentially, once candidates are placed, Headcount will professionally onboard, insure and payroll employees. Headcount also invoices clients (with your agency’s branding), accounts for all monies, provides detailed KPI’s and profit reports…and of course, profits. The Back Office, their newest initiative, is the industry’s easiest way for agencies to produce weekly payroll, invoices, and profit reporting via agency insurance and funding.

Since 2008, Headcount has helped staffing firms across all 50 states mitigate liability, reduce costs, and maintain full hiring compliance. Here are some testimonials.

Temp deals can put your staffing agency on the fast track for growth, and most importantly, profit. Many business owners assume that temporary staffing success starts with making the hire. However, true success on contract placements starts with knowing how to both execute and price the deal. Read the rest of this entry »


Contract Recruiting to Survive and Thrive

by Liz Carey

Pendulum swinging at observatory

Like a pendulum, when there is a upswing, there must also be a downswing. There has been a lot of talk about an upcoming recession after such a strong economic bounce-back from the pandemic over the last couple years. With a possible recession looming, companies tend to tighten their belts and put hiring freezes in place. The work still needs to be done, and temp or contract workers are a great solution. Flexible hiring like contract recruiting can help circumvent hiring restrictions and help a business survive and thrive.

Some members of our split placement network report that clients are increasingly turning to them for contract recruiting. According to this survey, 16 million temporary workers are hired every year. Read the rest of this entry »


Recruitment Trends for 2023

by Dave Nerz

Road sign that says trending nowRecruitment has never been easy, but the current conditions are as difficult and complex as they have ever been. The Labor Force Participation Rate (LFPR) is down to 62.2%. That means there is a bunch of talent sitting on the sidelines. It will be your job in 2023 to help draw some of the talent back into the work force. Consider these recruitment trends as you make that effort in 2023! Read the rest of this entry »


Recruiting in a Fluctuating Hiring Market

by Veronica Blatt

road sign that indicates changes at the next exitToday’s guest blogger is Patti Steen with The Pelsten Group located in Seattle, WA. The Pelsten Group is a recruitment firm that focuses on all levels of positions within healthcare and medical device organizations. The majority of their clients are in the Seattle area but they actively support NPAworldwide across the US. Patti is currently serving on the NPAworldwide Board of Directors.

2023 is starting off with a lot of change! Companies are right sizing, flattening management structures, repositioning in their markets, and limiting hiring. With all this change do we need to look at how we, as recruiters, change to meet the customer’s needs? Will the candidates or strategies for hiring change? Yes, and yes! Read the rest of this entry »


Be a One-Stop Recruiting Shop

by Liz Carey

Shop with an Open signRecruiters spend a lot of time and money on marketing / new business development, but have you tried getting more work from your existing clients? It’s a no-brainer: you already have a relationship with this client, and they know you can deliver. Through membership in a recruitment network, you can help them with all of their staffing needs — whether it is outside your niche, geography, or your hiring contact’s department.

For example, maybe your client, an accounting firm, doesn’t need any more tax people right now… but you might be able to get work from a different division of the same company and help them fill roles outside of your typical niche. For example, they might need IT people or lawyers. Explain to them that your membership in the recruitment network gives you access to partners specializing in that niche who already have pipelines of talent.

Try getting more work outside of your geographical-focus if your client is an international company, or if they are expanding overseas. You might be their resource to fill all their roles at their NYC headquarters, but if they have an office in Spain, you can let them know that you have a trusted network partner right in that region. A partner who knows and understands the local market, including any laws and requirements, and who already has relationships with candidates in that area and can help with unfilled requirements there.

Here is a great example of how to leverage your membership in a recruitment network to get international work:

NPAworldwide members in Winnipeg, MB, Canada and Conway, AR, USA, have done a number of splits together in the manufacturing sector. They met when the US-based recruiter posted jobs on NPA’s internal job board. The Canadian member reached out and offered to help, which led to more searches and 6 placements. If you can recruit manufacturing candidates in Canada, you can recruit them in the US!

When you work together with an international partner, you can develop a relationship just like this – where it’s not a one-time transaction, but cooperative teamwork that makes splits flow frequently.

NPAworldwide membership gives independent recruiters and small firms a way to compete in a global marketplace, and be a “one-stop shop” for their clients.

 


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