Recruiting Resources

Picking up the Telephone: Is it a Lost Recruitment Best Practice??

by Veronica Blatt

Today’s guest blogger is Jim Lyons, JD, CPC of LHI Executive Search in the New York City area. LHI is an investigative executive search & research outsourcing firm covering the information technology, capital markets, private equity/venture capital, digital & social media, mobile, cloud, big data, and legal business sectors. Jim has been an NPAworldwide member since 2012 and is currently serving as the chairman of the Board of Directors. Below he discusses using the phone as a recruitment best practice.

In today’s talent short marketplace, there is an abundance of social media and AI recruitment tools that make it easy to identify top candidates. The problem is; it is easy for everyone to identify the same top talent. Read the rest of this entry »


Split Placements Offer Economical Business Expansion

by Veronica Blatt

If you are looking for a way to grow your recruitment business without a lot of additional overhead, have you considered split placements? Splits offer a way for you to add revenue to your business without the work and expense of adding headcount. Whether your own business is booming or you’re looking for a boost, splits can be the vehicle to take your desk or your business to the next level. Read the rest of this entry »


The Most Common Staffing Agency Payroll Issues & How to Avoid Them

by Veronica Blatt

Today’s guest blogger is Mark Arrow. Mark is the CEO/President of Headcount Management. Besides being an NPAworldwide vendor, speaker and staffing industry advocate, Headcount currently services multiple NPA clients. Headcount is a leader in back-office solutions designed specifically for staffing agencies.

Headcount makes doing staffing deals (also known as: contract, temp, contingent) simple for NPAworldwide members. Essentially, once candidates are placed, Headcount will professionally onboard, insure and payroll employees. Headcount also invoices clients (with your agency’s branding), accounts for all monies, provides detailed KPI’s and profit reports…and of course, profits. The Back Office, their newest initiative, is the industry’s easiest way for agencies to produce weekly payroll, invoices, and profit reporting via agency insurance and funding.

Since 2008, Headcount has helped staffing firms across all 50 states mitigate liability, reduce costs, and maintain full hiring compliance. Here are some testimonials.


The IRS reports that as many as 33% of businesses make payroll mistakes each year. When it comes to staffing agency payroll, the importance of properly paying employee wages on time and without error is paramount to guaranteeing employee satisfaction. Read the rest of this entry »


Recruitment Headlines and Blogs

by Veronica Blatt

It’s time to share a round-up of some of my favorite recent recruitment headlines and blogs! As always, there is plenty going on in hiring, HR, sourcing and recruiting. Have you seen any of these? Read the rest of this entry »


Counteroffers: Losing Candidates During the Final Stage of Hiring

by Dave Nerz

In the last year we have seen ever increasing competition for executive talent. What was once the finish line has now been moved. The “offer” and “acceptance” were once the focus of recruiters’ and search professionals’ attention. The acceptance now just marks the point where danger of candidate loss begins. The period between offer and start date represents a new challenge for future employer and search team as counteroffers are frequently made. Read the rest of this entry »


What I Appreciate About NPAworldwide

by Veronica Blatt

Our guest blogger is Jason Elias of Elias Recruitment in Sydney, Australia. Elias Recruitment is a specialist legal recruitment business, finding lawyers for law firms, not-for-profits and corporates across Australia. Jason is the Immediate Past Chairman of the NPAworldwide Board of Directors and received our Chairman’s Award in 2014. Jason is also a Fellow of the peak recruitment industry body in Australasia  the RCSA (Recruitment & Consulting Services Association). Today he recaps our recent event in Barcelona, Spain and shares his appreciation for NPAworldwide.

For many of us around the world, we grew up watching American TV and movies and learning about US culture and traditions.

One of the things that always fascinated me was Thanksgiving – a holiday only observed in the US and Canada. The Pilgrims never sailed to Sydney or Singapore or Sweden. Read the rest of this entry »


Excuses for Back Door Hires

by Veronica Blatt

Today’s guest blogger is Wilson Cole. He is the CEO of BackdoorHires.com and Adams, Evens & Ross, the nation’s largest credit and collections agency designed exclusively for the staffing and recruiting industry. In 2008 he was inducted into INC Magazine’s, “INC 500” for being the CEO of Adams, Evens & Ross, the 307th fastest-growing privately held company in America. Adams, Evens, & Ross has helped more than 3,000 staffing and recruiting firms recover more than $1 billion in past-due debt and is an NPAworldwide Endorsed Program. In this post, Wilson discusses the primary excuses they hear regarding back door hires.

They already knew a person they hired from somewhere else

Easily the most popular is when a staffing company calls me to say that a hiring company gave the excuse they already knew a person they hired from somewhere else, even though this same person used to work for the staffing company. Unfortunately a lot of staffing companies will give up on their claim at this point. In this situation, unless the hiring company can show the hired person was under active consideration, odds are strong that AER can collect on a claim. Read the rest of this entry »


5 Ways to Speed Up the Hiring Process

by Liz Carey

Top talent is hard to find. So when you do find it, you don’t want to lose out on the candidate because your hiring process was too long and they moved on to another offer elsewhere. Time/speed is a huge factor when hiring, so if your hiring process drags out for weeks or months — Glassdoor estimated that the average hiring process takes nearly 24 days — it’s time to speed it up.

Candidates have a time window within which they’ll interview as well as make a decision. If you are able to speed up your process and decrease your hiring process time, you’ll compete with fewer companies and fill positions quicker! But it is important to balance speed with ensuring the candidate has a favorable experience throughout the process. Here’s some tips on how to do so: Read the rest of this entry »


6 Ways to Expand Your Network

by Liz Carey

Networking is an essential skill in navigating career success, but the thought of networking conjures up images of stuffy business meetings, business cards, and sales pitches. People often forget that networking can be casual, and should be a daily effort — Even if you have an established network, it’s important to still make an effort to expand it. Just as candidates may want to network to expand their potential offers, recruiters always want to expand their talent pool and client base. Here are 6 ways to expand your network: Read the rest of this entry »


Don’t Go At Recruiting Alone

by Liz Carey

I recently read an article called What Nobody Told Me When I Started Recruiting, in which the author, a recruiter, suggests that newbies to the industry are not given a good foundation on which to build their craft. And it really is a ‘craft’ – something which you can learn quickly, but spend a lifetime perfecting.

He says: “…given the lack of formal training in the field (aside from somewhat new certification programs), here’s what I’m here to tell new recruiters: Don’t go at it alone. Lean on your community of recruiting peers. It doesn’t matter if you’re agency, corporate, contract, RPO, consultant. We are not competing against each other. We are collectively responsible for the humans we serve — including ourselves — and their experience in the world of work.”

The NPAworldwide recruiting network members would likely agree – sometimes your “competition” can turn into your best partner.

Read the rest of this entry »


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