Changing Times Demand New Approaches: Part I

by Veronica Blatt

Ramer Training 2Mike Ramer, CPC, CSP, is a highly-rated recruiting industry trainer, known for his innovative techniques and interactive, hands-on style. He has 20+ years in recruiting and managing his firm, Ramer Search Consultants (www.RamerGroup.com), in the New York/New Jersey area. He has trained 2,500+ recruiting professionals at 60+ industry events and conferences including NAPS, ASA, Fordyce and IPA. Mike will be a featured speaker at NPA’s Global Conference in New Orleans, March 6-8, 2014.

A few weeks ago I moderated a panel for a recruiting/networking event. This was a national quality panel with three seasoned recruiting professionals: A retained search consultant, a contingency firm owner and a corporate recruiter. There was excellent back and forth about the current job market and what candidates should do today to get interviews and job offers. Read the rest of this entry »


Executive Recruiters Optimistic About Long-Term Hiring

by Veronica Blatt

image of world flags representing how to make international placementsAccording to the latest edition of the Boyden Executive Outlook, companies are ready to hire. The improved outlook is due to better economic stability in developed markets along with increasing competition across multiple industries globally. Among the findings, grouped by sector, I found the following points particularly interesting:

Energy

There is a VERY limited candidate pool in the US for clients in the oil production arena. With Baby Boomers retiring in large numbers, there is a considerable lack of experienced managers to fill the pipeline. Leadership demands across Europe, the Middle East and Africa have remained strong as well.

Industrial

With the conclusion of the recent elections in Australia, hiring strengthened almost immediately and looks to improve even more throughout the fourth quarter. European companies are investing in regional development throughout Singapore and Southeast Asia. Executive recruiters can expect strong demand for CFOs, supply chain, business development, and sales professionals. Hiring is vigorous in India as well, particularly in manufacturing, mining and construction, finance, insurance, and real estate.

Healthcare

Growth in Central and Eastern Europe is outpacing Western Europe, particularly for experienced sales, marketing, and regulatory professionals. In the US, growth remains strong in both the biotechnology and pharmaceutical markets. Executive recruiters in the UK note that the healthcare sector is beginning to see room for expansion, particularly in the private sector.

Consumer/Retail

Growth projections are huge for e-commerce and mobile businesses and will continue into 2014. There is an emerging trend for technology and marketing roles to become intertwined; executive recruiters would do well to cultivate a pipeline of talent in this area. Expansion from South Africa into Africa will require professionals with deep understanding of the vastly diverse consumer base throughout Africa. High-level supply chain, manufacturing, and operations skills are also in demand. In Latin America, there is increased demand for chief operating officers, country managers, and regional VPs. China has seen a recent increase in senior-level roles in both the consumer goods and retail sectors.

Financial Services

Most of the financial services industry is forecasting growth into 2014 as companies seek to hire compliance, regulatory, and risk professionals. Salary increases in some areas have risen 35-40% recently as a direct result of the “talent war” in this space. A new free trade zone in Shanghai is expected to impact the financial services sector as well as the broader economy. Regional banks in the Middle East report plans to strengthen their senior management teams.

Human Resources

CEOs across all industry sectors are looking for experienced and highly strategic HR leaders to help transition large companies into flexible global businesses. HR professionals with global experience are particularly in demand to help manage the huge workforce changes that are predicted. Executive recruiters should be on the lookout for HR leaders who can help implement enterprise-wide technology shifts.

Technology

Technology is no longer just a cost-saving tool; it’s also a way to create a competitive market edge. IT professionals with strong ‘soft’ skills are becoming highly-sought, and are difficult to find. Enterprise sales is a strong sector in Singapore. Executive recruiters in Central and Eastern Europe should see an uptick in hiring of senior supply chain and logistics professionals among distribution companies.

The optimism that executive recruiters shared in the Boyden report aligns closely with a business barometer survey that NPA recently conducted among member firms. More than 86% of NPA members expect improved business conditions over the next 180 days. Is your recruitment firm ready to take advantage of the coming hiring boom?

7-trends


Increasing Sales in an International Recruitment Agency

by Dave Nerz

trend-lineThe June 2013 Staffing Industry Review survey asked what the top priorities were in staffing firms. The top 3 were:

  • 53%  – Grow Recruitment Revenue
  • 40%  – Expand/Diversify Clients
  • 35%  – Grow Recruitment Market Share

Since it seems to be all about sales, let’s take a look at how buyers became aware of suppliers. When buyers were asked how they typically heard about new suppliers/recruitment agencies, the survey showed that 74% of all introductions were a result of referrals. If you do not have a referral plan in place, evidence says that having a plan would help your international recruitment agency grow.

The second most common way buyers learned of new recruitment agencies was more surprising to me. Hold on, because your sales and marketing team may not like the results of this one. The “cold call” was cited by 63% of all buyers! The cold call…a salesperson called or dropped by. Today’s marketers and sales leaders may not see cold calling as a viable strategy. We all dream of “inbound marketing campaigns” that drive buyers to our door. Guess what? The evidence shows that the cold call still works.

The complete list looked like this:

  1. Referral – 74%
  2. Cold call – 63%
  3. Conference – 44%
  4. Published List – 27%
  5. Through VMS – 25%
  6. Internet Search – 24%
  7. Email Ad/Newsletter – 20%

What is working for your recruitment business? If you run an international recruitment agency, I would like to hear your experience. Do the results detailed here match what happens in your international recruitment agency?

7-trends


Recruiting Resources: 5 Great Sites for Job Seekers

by Veronica Blatt

image of woman viewing recruiting resources on a laptopToday’s post offers a collection of recruiting resources, in no particular order, that you can share with job seekers via your website or social media channels.

Monster Career Advice Blog – In addition to accessing Monster’s job board, this blog offers tons of career advice for job seekers. I particularly like the section on interview questions and preparation. Read the rest of this entry »


6 Steps to Social Media Recruitment Success (Steps 1 and 2)

by Veronica Blatt

social media for recruitersToday’s installment is courtesy of guest blogger Mariah Gillespie. Mariah is the founder of Social Media Superstar and worked for 2 years as Social Media Manager of JXT Consulting, an agency specializing in online marketing strategies for recruiters (Sydney, Australia). Mariah has helped some of the largest recruitment companies in Australia utilize social media platforms in the recruitment space (Chandler Macleod, Adecco, Drake) and has spoken at dozens of conferences on social media recruitment. Contact her at mariah@socialmediasuperstar.net.  

Hashtags, check-ins, tagging and tweeting. Social media recruitment can be daunting for those unfamiliar with the dozens of social media platforms, industry jargon, and digital trends – not to mention the ever-changing rules and regulations of networks such as Facebook. It’s 2013, and by now most recruiters have established or at least poked their head inside the world of social media.

Let’s pause for a moment to acknowledge a particular word I used in that last sentence. Most recruiters have begun to use social media. Yes, I’m onto you, recruiter who has been avoiding eye contact with hashtags and quickly scrolling through Facebook page updates in your newsfeed. Have no fear; your secret is safe with me, and I’m here to help! Read the rest of this entry »


5 Reasons You Should Use Video Interviews

by Veronica Blatt

image of recruiter conducting a video interviewI’ll admit I’ve been skeptical about the use of video interviews. Webcam technology isn’t always reliable and services like Skype have their limitations as well. One thing I hadn’t considered though, is the use of pre-recorded video “interviews” as an alternative to phone screening. I recently listened to a webinar on this topic, and I’ve changed my way of thinking.

Here are 5 reasons every recruiter should be using pre-recorded video interviews:

Save time.  With a pre-recorded option, you’ll record a single outbound video message that is sent to all candidates. Some reports indicate that recruiters can conduct up to ten video interviews in the same time as a single phone screen.

Level the playing field. By using video technology, you’ll ensure that all candidates are asked the same questions, in the same way. Pre-recorded video interviews can make the process much more objective based on how each person answers a question. You’ll have better data based on answers as opposed to instinct or a personal connection with the candidate.

Eliminate scheduling nightmares. Candidates record their answers on their own time and return them to you. No more phone tag, no more scheduling phone screens at night or on the weekend. No more candidates using up sick time or vacation time.

Better collaboration. Video responses can be shared all at once with the entire hiring team. Since everyone has the benefit of the same objective data (the video interviews), you’ll get better feedback from other stakeholders.

Weed out candidates who are “shopping.” Casual candidates who are aren’t seriously looking for a career opportunity won’t respond. This means you won’t waste time talking to those candidates, or worse, present them to your client.

Are you using pre-recorded video interviews in your recruiting firm? Why or why not?

button to subscribe to NPA blog


Recruitment Yoga

by Veronica Blatt

image of woman in yoga poseToday’s post is from Nerissa Reyes from AVANTI People Partnership International in Manila, Philippines. Nerissa is currently serving as secretary/treasurer of NPA’s board of directors and was previously a regional director for the recruitment network. She lives and works across several countries including Jakarta, Sydney and Manila. 

AVANTI People Partnership provides executive search and staffing for various multinational companies across functions. In the fast-growing “business process outsourcing” arena, AVANTI provides cross-border recruitment solutions on a global scale.

Recruitment can be a highly stressful business! I have been in the recruitment industry for 18 years now; I used to have severe back pain due to work pressure. The doctors have done surgery to ease the back pain; it was to no avail until I discovered the POWER OF YOGA…I would like to share my remedy for stress management.

These are the daily applications of yoga practice in dealing with recruitment challenges:

  • Yoga creates FOCUS

Yoga teaches us to stay focused, keeps us balanced and centered. There are so many activities that need our attention daily; it is never-ending. But how do we prioritize? Yoga helps us work on the balancing act between business and personal matters.

In the recruitment business, we can work 24×7, especially with the global nature of business. Often, personal life suffers while trying to succeed in our business. When we practice regular yoga poses, we learn to balance and focus the body, mind and soul.

  • Yoga breathing clears the MIND

Yoga breathing releases stress; it is liberating and relaxing since it emanates from the core of our physical body.

When faced with operations problems in the office, take a deep breath to release tension; the solution may come more easily. When working with clients who are unreasonable, don’t lose control; breathe deeply then continue with the negotiation.

  • Yoga meditation is LISTENING

Yoga teaches us to stay calm and listen to the environment. Just keep still and soak in the present moment; the universe will flow through you and work itself out without pushing too hard.

Listen well to what the client is telling you and understand what will work for their culture before you react. Find out how you can help them. What is the candidate really telling you? What does he really want to do with his career? Listen and really understand his needs to determine if the role is right for him.

  • Yoga teaches ACCEPTANCE

We learn to accept things that we cannot change. There is a master plan of the universe. What was previously perceived as a hopeless situation, seemed inconsequential and quite manageable in the greater scheme of things.

I have worked so hard on this account, why can’t I make a placement? It may not happen right NOW but in time. That same client eventually may hire several candidates in their own time; be patient enough to keep working on the account.

Following yoga practice, our recruitment activity is transformed from “just” a business, to a way of sharing life’s blessings. There are no short-cuts to developing long-term relationships with clients/candidates. We have to recognize that we are in a complicated world. Keep your FOCUS and continue to expand your niche in the global world, transcending cultures.

Namaste!

image of button for free checklist to evaluate split placement networks


UK Job Seekers and Employers Say Interview Process Has Lengthened [INFOGRAPHIC]

by Veronica Blatt

According to data released by Randstad, both job seekers and employers in the UK say the job interview process has lengthened since 2008.

Over the past five years, survey respondents indicated: Read the rest of this entry »


5 Roadblocks to Split Placement Network Success

by Veronica Blatt

image of barricade to represent barriers to success in a split placement networkJoining a split placement network can be a big boost to your recruitment business if you have an open mind and a good attitude. Below are five mental roadblocks that can hamper your success and lead you to question your decision.

Not being willing to consider new markets. Many recruiters have a defined niche whether it is geographical, industrial, or occupational. Joining a split placement network gives you the opportunity to expand your business if you keep an open mind. Perhaps you will have an opportunity to fill different types of roles for your existing clients (instead of having to turn those down). You may be able to serve your clients as they expand into new countries.

Not being willing to consider new ways to work. Your split placement network may offer proprietary software or access to a third-party ATS, which might offer the ability to streamline your recruiting process or improve efficiency. You may get to know other recruiting firm owners who run their businesses differently than you. While it can be difficult (and scary!) to make changes, it’s important to keep an open mind. In our network, for example, everyone does things a little differently. There are lots of ways to be successful; be willing to try something new!

Not being willing to trust your trading partners. For recruiters with limited (or unpleasant) experience making split placements, it can be daunting to trust your new trading partners. Hopefully you checked out your new split placement network to see what policies are in place, how frequently disputes occur, and how they are handled. If you are satisfied with these answers, you should feel comfortable trusting your trading partners. You know what else helps? Calling people on the phone and attending face-to-face meetings – both of these are so much more effective at building personal connections than sterile email communications.

Not being willing to share more information than “normal.” This goes hand-in-hand with trust. The recruiters I know who are most successful in a split placement network are those who share as much information as they can – the candidate’s complete contact details, the name of the client, the location of the job, etc. The ultimate goal is to get the opening filled quickly with the best person; withholding information doesn’t help achieve that goal. This particular item can be a big hurdle to overcome, but it pays big dividends.

Not being willing to learn from others with more experience/success. It’s generally not a good idea to come into a new experience thinking you already know how it works. Even if you’ve had previous success, listen to your peers. If they’ve been part of a split placement network for a long time, you might pick up a trick or two.

There are a lot of things to think about when you’re considering membership in a split placement network. Once you’ve made the commitment to join, make sure to keep your mind open to new ideas, new concepts, and new ways of doing business. Don’t block your own success!

image of explore membership button


Global Recruiters: Never Build on Rented Land

by Veronica Blatt

image of for rent sign to encourage global recruiters to own their business assetsNever build on rented land.” I don’t know where I first heard this phrase, but I love it because it perfectly describes what global recruiters are confronting in today’s digital landscape. It refers to the practice of creating content or other business assets that you don’t directly own. You may also hear it called “digital sharecropping,” a nod to old farming practices where a land owner allowed another farmer to work his land, but kept most of the profits for himself. It’s a bad practice for both farmers and recruiting firms.

Here are some examples of building on rented land: Read the rest of this entry »


Please ensure Javascript is enabled for purposes of website accessibility