Social Media for Recruiters

Changing Times Demand New Approaches: Part III

by Veronica Blatt

image of recruiting trainer Mike RamerMike Ramer, CPC, CSP, is a highly-rated recruiting industry trainer, known for his innovative techniques and interactive, hands-on style. He has 20+ years in recruiting and managing his firm, Ramer Search Consultants (www.RamerGroup.com), in the New York/New Jersey area. He has trained 2,500+ recruiting professionals at 60+ industry events and conferences including NAPS, ASA, Fordyce and IPA. Mike will be a featured speaker at NPA’s Global Conference in New Orleans, March 6-8, 2014.

In Part I and Part II of this post, I wrote about the risks of contingency recruiting and gaining exclusivity from clients and candidates.

Successful recruiters know that gaining exclusivity and making placements starts with building credibility and trust with companies and candidates. After a first contact/conversation, people might look you up online. If a prospective client or candidate googles your name, what are they going to find out? Here’s the good news: You can manage what people see about you online. Read the rest of this entry »


6 Steps to Social Media Recruitment Success (Steps 3 and 4)

by Veronica Blatt

social media for recruitersToday’s installment is courtesy of guest blogger Mariah Gillespie. Mariah is the founder of Social Media Superstar and worked for 2 years as Social Media Manager of JXT Consulting, an agency specializing in online marketing strategies for recruiters (Sydney, Australia). Mariah has helped some of the largest recruitment companies in Australia utilize social media platforms in the recruitment space (Chandler Macleod, Adecco, Drake) and has spoken at dozens of conferences on social media recruitment. Contact her at mariah@socialmediasuperstar.net.  

I’m back with the next installment of my 6 Steps to Social Media Recruitment Success, Parts 3 and 4. Click here to catch up if you missed Steps 1 and 2.

Step 1: Identify Your Objectives and Tactics for Achieving Your Objectives Read the rest of this entry »


6 Steps to Social Media Recruitment Success (Steps 1 and 2)

by Veronica Blatt

social media for recruitersToday’s installment is courtesy of guest blogger Mariah Gillespie. Mariah is the founder of Social Media Superstar and worked for 2 years as Social Media Manager of JXT Consulting, an agency specializing in online marketing strategies for recruiters (Sydney, Australia). Mariah has helped some of the largest recruitment companies in Australia utilize social media platforms in the recruitment space (Chandler Macleod, Adecco, Drake) and has spoken at dozens of conferences on social media recruitment. Contact her at mariah@socialmediasuperstar.net.  

Hashtags, check-ins, tagging and tweeting. Social media recruitment can be daunting for those unfamiliar with the dozens of social media platforms, industry jargon, and digital trends – not to mention the ever-changing rules and regulations of networks such as Facebook. It’s 2013, and by now most recruiters have established or at least poked their head inside the world of social media.

Let’s pause for a moment to acknowledge a particular word I used in that last sentence. Most recruiters have begun to use social media. Yes, I’m onto you, recruiter who has been avoiding eye contact with hashtags and quickly scrolling through Facebook page updates in your newsfeed. Have no fear; your secret is safe with me, and I’m here to help! Read the rest of this entry »


Global Recruiters: Never Build on Rented Land

by Veronica Blatt

image of for rent sign to encourage global recruiters to own their business assetsNever build on rented land.” I don’t know where I first heard this phrase, but I love it because it perfectly describes what global recruiters are confronting in today’s digital landscape. It refers to the practice of creating content or other business assets that you don’t directly own. You may also hear it called “digital sharecropping,” a nod to old farming practices where a land owner allowed another farmer to work his land, but kept most of the profits for himself. It’s a bad practice for both farmers and recruiting firms.

Here are some examples of building on rented land: Read the rest of this entry »


3 Things Every International Recruitment Agency Should Do Right Now

by Veronica Blatt

image of a lightbulb representing recruiting resourcesIn order to remain relevant with clients and job seekers alike, every international recruitment agency should do these three things right now:

1. Review your website on a mobile device. Google has recently announced that it will begin penalizing websites that offer a poor experience for mobile users. Since 57% of all job searches are being done from a mobile device, no international recruitment agency can afford a penalty from Google. What is meant by a ‘poor experience’? Lots of things, but particularly broken navigation or interior pages, as well as redirects from a mobile site to a ‘regular’ site. What’s the best way to tell if your site is as risk? Check it out on a mobile device or two. What to look for:

  • Does your site automatically resize and/or re-orient depending on the device?
  • Does the navigation still work on a mobile device? I have encountered many sites where the home page looks great on my Android phone, but when I try to use the menu to go to a different page, nothing happens.
  • If you have a mobile site, (one with an “m” in the URL, like m.domain.com or domain.com/m), are all of the pages included in your mobile version? Or do some pages link back to your main site?

If you notice that your site doesn’t perform as expected on a mobile device, fix it NOW.

2. Get a social media dashboard (especially if you are using Twitter). It’s hard to imagine an international recruitment agency that is not using some form of social media these days. Invest in a good dashboard to help manage the activity, especially if you are using Twitter. A social media dashboard is simply an organizational tool (software) to help you manage your social media activity. It can include features such as the ability to monitor one or more social networks, automate posting to multiple channels, schedule posts, and reporting/analytics to help you measure results. If you are using Twitter, a good dashboard is even more essential because the volume of Tweets can be overwhelming to follow. There are lots of great dashboards available. Here is a good blog on what to look for in a dashboard.

3. Switch your browser to Google Chrome. Google Chrome offers some powerful plug-ins that can be really useful for an international recruitment agency. A  few to consider:

  • Falcon.io – Falcon is an extension that offers rich social profiles from across the web. It’s a great way to get a lot of data, fast, on what a particular candidate is doing/saying across the web. In other words, you can use ONE social media profile to find OTHER social profiles belonging to that same person.
  • WhoWorks.at – Let’s say you are looking at the website of a potential client. Click the WhoWorks.at icon and you will immediately see a list of all your first-degree LinkedIn connections who work at that company. Pretty nifty, right?
  • TalentBin – Similar to Falcon, but for recruiting in the IT/tech space. TalentBin drills down into sites like Stackoverflow and Quora, where techies are known to hang out. The downside is that you may need to pay for a premium account to access all the functionality.
  • PageMonitor – PageMonitor allows you to set up an alert that will notify you anytime a particular webpage you are interested in gets updated. How would you like to be notified whenever your clients updated their career pages?

What’s the best tip you can share from YOUR international recruitment agency? Add a comment below!

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Social Recruiting Networks Produce Results for Recruiters

by Dave Nerz

image of social recruiting networksSocial recruiting is a hot topic for recruiters. Yet mastery seems impossible and success is a challenge. Those that have dedicated effort to the process are starting to see benefit.

In Jobvite’s Annual Social Recruiting Survey, the most popular social recruiting networks are ranked as LinkedIn, Facebook and Twitter in that order.

TOP SOCIAL RECRUITING NETWORKS

social-recruiting-chart

No surprises there for me, but it is interesting to see the adoption rate for LinkedIn growing even faster than Facebook and Twitter. You would think that Twitter has more room to grow than LinkedIn. It is obvious that LinkedIn is pervasive in the industry and that it continues to grow even faster than the other services.

I urge you to view the full survey results at the Jobvite Download Page.

Here are some facts that got me thinking…

92% of recruiters reported using social recruiting networks as a part of their strategy. That’s all, really? I am trying to figure out what the other 8% are doing…not using LinkedIn, really? I’m guessing that the remaining 8% don’t have a strategy which is why they didn’t answer favorably?

50% reported increased candidate QUANTITY. This makes perfect sense, but the other fact that is impressive is — 43% reported an increase in candidate QUALITY! That is shocker for me, but an impressive result.

31% reported increased employee referrals and the result was reported as 21% experienced a decrease in time to hire!

Finally, results were documented by this survey that 73% of respondents successfully hired through social recruiting networks in 2012. That means that if you are not part of the 92% using social media, you are going to miss out on results that others are experiencing.

Do your results track with Jobvite’s survey? Please share your thoughts.

Image courtesy of sscreations / FreeDigitalPhotos.net

7-trends


5 Reasons eHarmony Won’t Threaten Agency Recruiters

by Veronica Blatt

image of computer mouse cord shaped like a heartSo eHarmony, the popular online dating site, is developing a career site to match job seekers to employers. Puh-leeze. As far as I am concerned, agency recruiters shouldn’t spend even five minutes worrying about this new ‘competition.’ I’ve written before about how job boards compare to online dating services, and my sentiments haven’t changed.

Here are my top 5 reasons why eHarmony’s new endeavor won’t threaten agency recruiters:

1. Hiring is not dating. Sometimes you go on a date and realize there won’t be a second date. Sometimes you date for a few months and realize the relationship isn’t going anywhere. Many times (most?) when you break up, you never want to see or hear from the other person again. How does that make sense for employment? Most employers don’t want to hire someone only to hear, “It’s not you, it’s me” 3 months later. And most employers also don’t approach most hires with a “try it before you buy it” mentality. Applying a dating ‘strategy’ to the employment process really doesn’t make a lot of sense. Agency recruiters, on the other hand, cultivate long-term relationships with candidates BEFORE they have a job that is suitable. And they stay in touch with their “exes,” knowing that people move on and create new placement opportunities.

2. Really long ‘application’ process will turn off job seekers and employers alike. To use eHarmony as a dating site, users must currently complete a 250+ question profile. 250+ questions! Just to see if eHarmony will even accept you as a user! Now complicate it by factoring in the high probability that job seekers will be using a mobile device. 250 questions on a phone? Not gonna happen.

2. High rejection rate, which could be discriminatory in an employment context. According to some reports, approximately 20% of all people who try to use eHarmony’s dating platform are rejected as unsuitable. True, many of them are already married, which doesn’t bode well for a site that wants to help people find lasting relationships that lead to marriage. BUT, a significant number of applicants are rejected because the answers they give on the eHarmony profile are inconsistent or too hard to match. eHarmony believes that people who think a lot like each other are more likely to be compatible. Translation: eHarmony works best for black-and-white “yes/no” people. People who think “it depends” is usually the right answer are harder to match in this system. Lots of jobs require flexibility, creative thinking, and nuance — in other words, “it depends” answers. If it turns out that there are certain types of people who are more likely than others to be rejected because of the way they answer questions, this could potentially lead to discrimination-related lawsuits.

3. Lies and TMI (Too Much Information). People exaggerate or outright lie on both their resumes AND their online dating profiles. Savvy users have figured out the keyword game and know how to stuff their profiles with words they think others will search on. TMI is another issue, with some people “oversharing” and an increasing number of employers reportedly turning down candidates based on what they have posted on social media profiles. Agency recruiters struggle with these same issues, which can’t be solved (yet) with an algorithm.

4. Poor job descriptions / employers don’t know what they want. The best matches come when both sides to the party know what they are looking for. Unfortunately, many employers still struggle with poorly-written job descriptions that are based on what a candidate HAS and not what the candidate can DO. It’s the old garbage in, garbage out concept – if the employer doesn’t know what they want, no one will be able to find it, whether it’s an agency recruiter OR a service like eHarmony.

5. The people you want aren’t there. People who aren’t actively looking for a date OR a job probably aren’t using these sites. I don’t care how good the site is, you can only find the people who register.

Hiring is a complex process. It involves a lot more than comparing yes/no tick boxes on an online profile. Agency recruiters understand nuance and culture, which can’t easily be analyzed with software. If job boards haven’t put you out of business, this won’t either. Share if you agree!

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Image courtesy of kanate / FreeDigitalPhotos.net


The Best LinkedIn for Recruiters

by Dave Nerz

image of magnifying glassMaybe you are like me and think the best version of LinkedIn for recruiters is the LinkedIn Recruiter Professional Services (RPS) product that lists at about $5000 per seat. If you are like me, you are wrong. There is a product that has been around for a few years but was not marketed to the average independent recruiter until just recently. The product is called “LinkedIn Recruiter” or “LinkedIn Recruiter Corporate Edition” and list for upwards of $8,000 annually. How is it that so many do not know about this product? Well, I have a theory, but I’ll keep that to myself. My Mother always said, “If you can’t say something nice…” Read the rest of this entry »


Is LinkedIn Killing Agency Recruiters?

by Veronica Blatt

image of LinkedIn, a tool used by agency recruiters“LinkedIn is killing agency recruiters.”

“LinkedIn is NOT a recruiter’s friend.”

“How much damage has LinkedIn caused your recruiting business?”

These are all phrases I’ve recently heard from agency recruiters. There seems to be a growing concern that LinkedIn is intent on eliminating the need for third-party recruiters and that it’s only a matter of time before it happens. Read the rest of this entry »


Recruiter Networking – Getting Beyond the Social Networks

by Veronica Blatt

Image of male recruiter talking on phoneToday’s guest blogger is James Seidel with James Seidel & Associates located in Kelowna, BC, Canada. JSA is an owner-operated firm with clients across western Canada. The firm primarily places candidates in I/T, engineering, and sales. James is a former I/T Trading Group Chair and is currently serving on NPA’s Board of Directors .

The low hanging fruit in the recruiting world is easier than ever to find. Substitutes for recruiter networking such as LinkedIn, Google, Monster and a myriad of technical resources are available at a reasonable cost to every employer and recruiter. With a minimum of effort and recruiting talent, one can pepper the web with advertisements and review lists of hundreds of employees with a few clever clicks of the mouse. The job seekers send in their resumes and respond to the first email they receive and voila – there’s a list of candidates to show to the hiring manager. Done, right?? For some, yes. But what about the companies looking for the very best? The ones looking for just the A players? Is that list reflecting the very best people on the market? No, it’s not – it is a very small snapshot of the folks who are looking at that moment.

Recruiting is still hard work – that’s why it pays so well when it’s done right and the best in the business are still charging a hefty fee for the service. What are we still able to do that the hordes of in-house recruiters are unwilling or unable to do? We pick up the phone and find out where the candidates are. Oftentimes, the databases of thousands of people we have amassed over the years in the industry give us an instant head start. We can identify our target companies. With a few clever keystrokes we have a list of people who look like they have the skills we need. Now select a few people we have dealt with in the past to give us some key information on who the real performers are. Remember, recently departed employees are often better sources of these opinions than the folks who are still there and don’t want to see the best folks leaving. (Pretty hard for the in-house recruiters to find those folks and best of luck getting them to give them any information.) Now time to start making those calls. No secrets, no cloaks and daggers, just the beginning of some career-based conversations. This is another big, BIG difference between US and THEM. We are here to offer insights into market opportunities in the best interests of that candidate for the rest of their careers. An in-house recruiter is here today, gone tomorrow, and only interested in filling one job, right now, for one company. No relationship, no long term lead generations or referrals, no trust, no reason to stay in touch if that company happens not to be of interest. Their networks don’t have the power ours do. They can’t. So use the tools everyone else uses, by all means. But combine them with the recruiter networking you already have and now you’ve really got something to sell.

Image courtesy of imagerymajestic at FreeDigitalPhotos.net


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