Mel Kettle is a communications and social media consultant, speaker, blogger, educator, coach, bookworm, obsessive foodie and eatie, and a budding photographer. She blogs on marketing and social media at www.melkettle.com.au. Mel is passionate about working with organisations to show them how to communicate effectively so they can develop communities, share their stories and raise awareness. She particularly enjoys working with people who want to make a difference to other people’s lives. In her spare time Mel writes a food blog, The cook’s notebook.
I’m often asked by business owners and communication managers whether they should be starting a blog, or encouraging their organisation to start one. My answer is almost always a resounding yes, as a business blog is one of the best ways to engage with customers in a way that can add value to them. Read the rest of this entry »








