Uncategorized

The Future of the Global Workforce

September 18th, 2018 by Veronica Blatt

Today’s post is from Nerissa Reyes from AVANTI People Partnership International in Manila, Philippines. Nerissa is the immediate past chair of the NPAworldwide board of directors. AVANTI People Partnership provides executive search and staffing for various multinational companies across functions. In the fast-growing “business process outsourcing” arena, AVANTI provides cross-border recruitment solutions on a global scale.

During a future of work conference, we were asked this question, “If you were a car, what type of car would you be?” The answers included traditional cars from the reliable Volkswagon Beatle to the flashy Lamborghinis. The best answer was a driverless car, an UBER type…the car of the future, enabled by satellite, reducing human intervention.

It’s a global phenomenon, advances in technology have created disruption in our lifestyle and the way we think and work.

The Philippines and India have been business process outsourcing hubs supporting global back office services for the past 18 years. However, artificial intelligence and automation, deconstruction of jobs have threatened even the outsourced jobs. Entry-level roles across various functions & industry sectors including IT, financial, manufacturing, retail, and wholesale are easily automated. Hence, we are now experiencing job losses and looking at hundreds of positions that have become redundant.

How can the global workforce catch up? Employees must be flexible enough to learn new skills. Artificial intelligence can collect online personal data, financial information, and market trends, but human intervention is still needed to analyse and interpret conflicting data,

How do we position recruitment firms? According to Ian Knowlson, futurist and business growth and sales coach, the niche recruiter will be in demand. You have to be a specialist in your field. There will be jobs that require your sourcing expertise due to the predicted shortage of skilled professionals in the highly advanced professions of the future.

Clients will value your knowledge of their market and strong industry network. Use artificial intelligence and automated tools for your recruitment process. Review your current business model to compete in the scarcity of talent and provide solutions to client needs.

In every country, across industries and age groups, the global workforce is facing dynamic changes. In every disruption there is opportunity to be bigger and better.


4 Tips for Connecting with Modern Candidates

August 2nd, 2018 by Veronica Blatt

Today’s guest blogger is Joe O’Connor, CEO and Co-Founder of Vizi. Instantly transform your text based job posts into visual experiences that can be shared anywhere with Vizi. Talent attraction should always be an authentic brand story that promotes opportunities instead of transactions.

The recruitment marketplace was once ruled by 33 characters and only a few generic lines of text. It’s amazing to think how this space has evolved since the early days of the classified ad. Companies now have personalized touchpoints with candidates that span across several mediums. Quality candidates shop around for companies that fit their values and deliver meaningful work. We have highlighted four areas to focus on for attracting modern candidates: Read the rest of this entry »


How to increase efficiency by enhancing employee engagement

July 31st, 2018 by Veronica Blatt

Today’s guest blogger is Lucy Saysell, marketing executive with SourceBreaker. SourceBreaker is a completely new category of recruitment technology. It’s an end-to-end search platform that searches across your CRM, CV databases and social media, uncovering candidates your consultants and competitors cannot currently find, having an instant impact on billings. 

Employee engagement is one of those essential workplace attitudes that is so vital and yet often overlooked. Get it right and your team will be happy to come to work, motivated and giving their all. Get it wrong or totally ignore it and you will soon begin to see negativity and even apathy creeping into the workplace culture. Read the rest of this entry »


Following Up After a Conference: 4 Tips and a Template

April 26th, 2018 by Veronica Blatt

If you have attended a large networking event or conference, you are quite familiar with various sayings such as, “We will chat next week!” or, “Can’t wait to touch base” and perhaps even, “Let’s get that done!” However, as the story sometimes goes, we come back to flooded email inboxes, and start to tackle other projects or ideas and end up never following up on those conference connections that seemed like the best idea at the time. Perhaps just the title of this article triggered you to get to it, but if it did not, here are four tips and a template to get you through.

  1. Start with a Direct Subject Line. Your new contacts are likely buried up in emails just as you are, so the subject line will help get you some immediate action, or be filed for when it is needed. For instance, in our split placement recruitment network, a great subject line would be your go-to business. Such as “You met a top Cyber Security trading partner last week”. Things to note here are including that they met you, when they met you, and the top skill your connecting might offer them.
  2. Learn More About Each Other. If you met someone briefly at a like minded networking event, chances are high that there is something you could both learn from one another, even if you did not find it in the quick pace of the event. A good line here is “I think we could mutually benefit from chatting further.” Include a sentence or two about yourself, and then ask for a call or in person coffee meeting to explore your business acumen further. Before the meeting jot down a few core subject topics such as what technology tools they find most useful in business, what they think could propel their business forward further, or even what is a challenge they are facing in their industry.
  3. Clean up your notes. Spend an hour or so dedicating time to sorting through all of the information you’ve brought back. A few good sections would be Next Steps / Key Learnings / Meeting Details / Session Notes. The main thing here is separating strategy from action. Put those action items in a digital task manager or schedule them out over the next few weeks, and get back to your normal flow knowing you are addressing what you wanted to.
  4. Get Social. Here is where 2018 lies, the communities on social media that begin off of groups and industries are growing in popularity even more. Make sure to connect with those you’ve met on Linked-In, and those that you have photos or fun memories with, connect with on Facebook as well. Make a single post about your trip/conference and key takeaways, then tag all the old and new friends you met. This is a great way to build community and comradery, as well as pick up the interest of your friends that fall in the same industry and may attend the following year! If the organization has a presence, tag them as well for they might be able to use your post in future marketing efforts!
  5. A template for getting you going. If you are a copy and paste type of person who wants a way to get this going, here is a super light approach that you can send after making a Linked-In connection to the individual.

 Hi [contact’s name],

It was great to meet you in [name of event] on [date]. I had a great time chatting with you about [something you talked about]. On your LinkedIn profile, it says you’re currently focused on [industry they are in or specialty that they do]—and [reason why it relates to you]. Let me know if you’re free to connect for a chat sometime next week to discuss some synergy?

Best,

[Your name]

 


How Small Business Recruitment Strategies Differ From Those of Big Businesses

March 27th, 2018 by Veronica Blatt

image for small business recruitment tipsToday’s guest blogger is Sam Ajam of BuzzRecruiter.com. Founded in 2006, BuzzRecruiter.com creates design and marketing buzz that serves the recruiting and staffing industry nationwide. Based in Silicon Valley and run by BizzwithBuzz, Inc, BuzzRecruiter.com specializes in using the latest graphic design, web marketing tools, and technology to boost your brand’s web presence and outshine the competition. At BuzzRecruiter.com, they always put the client first. BuzzRecruiter.com offers top notch customer service, one-on-one consultations, and custom solutions in responsive web design, graphic design, search engine optimization (SEO), web and interactive marketing, social media branding and content writing solutions.

At BuzzRecruiter, their motto is Connect, Communicate, and Compete – they are committed to helping recruiters connect with clients and top talent, communicate with them through savvy design and marketing communications, and compete to place those top candidates with leading companies in a variety of industries. Recruitment is an active process and they can help you hone your public image for the best results.

BuzzRecruiter.com is proud to serve the NPAworldwide organization and its affiliated members. To learn more, please visit www.buzzrecruiter.com

Does having a small business mean you can’t attract top talent to your company? Or that you have to struggle with replacing talent that leaves your business for another?

As a small business owner, there are extra steps you have to take to ensure you always have great talent on your roster. Read the rest of this entry »


Moving Forward…With Temp and Contract Placements!

March 22nd, 2018 by Veronica Blatt

Everything is moving forward with the economy as we reach the end of the first quarter in this likely-to-be boom year of 2018! Look back on placement requests you have received so far and consider if you have been able to successfully satisfy your client’s needs. If the answer is no, you may need to consider other actions to help improve your success ratio. Even if the answer is yes, you can always improve!

If your client has hesitated to hire a candidate on a direct-hire basis, offer the option of a temp or contract placement to enable the client to move forward with a minimum of risk. If the placement is a success, the client can move the person to a direct position and compensate you with a conversion fee. This can be beneficial for all parties and can serve to keep things moving forward. If the client is not totally satisfied with the placement, another candidate may be sought.

You may want to join a networking group (like NPAworldwide) to facilitate your ability to make national placements or to take advantage of “split fee” arrangements with your network peers. Citing NPAworldwide “Split fees can generate incremental business that level out seasonal or cyclic revenue fluctuations.” By taking advantage of their networking opportunities you can increase your pool of candidates and positions within your recruiting specialty. You may have the candidate, and they may have the client company…both of you can move forward!

Improving your business success may require you to take training through local associations or via webinars from nationally recognized trainers like Barb Bruno of Good as Gold Training, Inc.  Training can help polish your skills and improve your over-all success with placements. You may be introduced to new ideas and techniques which will help you move forward toward improved performance and profitability.

Consider moving into business outside your typical market. You may discover opportunities that are a good match for your skills and expertise. The networking and training cited above can help you grow your business by exploring other markets. Along the way you will likely discover applications for temp and contract placements where a direct-hire is not immediately doable. Take advantage of these opportunities when they arise and improve your profitability.

The improving economy will likely stimulate employment needs across the nation. With the wide variability across state and local boundaries of regulations, taxation, insurance, and other requirements, you should consider partnering with a third-party vendor to help you with back office support for temp and contract placements. You can spend your time and efforts on what you do best: find and place candidates. Let a third-party vendor such as Evergreen Contract Resources help you move forward.

This post comes from Judy Collins at Evergreen Contract Resources.

 


How Do You Make a Voicemail Compelling?

February 22nd, 2018 by Sarah Freiburger

Any sales professional or recruiter will tell you that a cold call voicemail is part of their business that they are constantly shifting like Goldilocks to make one that is, “just right.” Some argue that white lies and vague statements are the route to go, and others will state that honesty and transparency wastes the least amount of time in the end. What do you think? Please sound off in the comments with your best scripts, and maybe these opinions from other recruiters (taken from various recruiter groups) will help adjust your own voicemail pitch.

  1. Hi there! It’s (your name) … your name came across my desk because I spoke to one of your colleagues. Now, I don’t want to get them in trouble for giving me your information, but let’s just say I spoke to them about a new opportunity and they said you might be interested. Call me back and I’ll get the details to you.
  2. Leave a vm in conjunction with sending a LinkedIn message, and if you have anyone in common on LI , reference that —“ look like we both know X” or “looks like we know a lot of the same people.”
  3. Mention their bosses name and another peer and say that you didn’t know who the best person to talk to was but left voicemails for them as well. Seems to catch their attention and you may also say you just sent you an email as well that’s in their inbox so hit him more ways than one.
  4. “You come highly referred from a confidential referral.” This sentence leaves an air of curiosity with no need to ever let them know who that was. They will respect you not giving an actual name.
  5. I send an email, then a call letting them know I’m interested in speaking with them regarding XYZ. “I sent details to (state email), please take a look and contact me as soon as possible via email or phone” I do this because (1) some people respond to phone, some to email – this gives them the opportunity to respond via their prefered method (2) most people have more than one email…this way, they know where to look (3) it separates me from the spam recruiters – it sends the message that I’m serious (4) my rate of response is dramatically increased by following this method.
  6. Lead with what will sell. Sometimes I lead with benefits, sometimes I lead with pay, sometimes I lead with duration of assignment. Call when others aren’t, after hours, before hours, weekends. Call multiple times a day. You can also try texting (check your local laws about this one). This is what works for me.
  7. Change tactics. Get them all on an email list, create frequent fabulous content – share it regularly don’t sell anything but deliver value. Monitor the open rates, ring the most engaged, they will know you or your company name get them to fall in love with your content that they only want to talk to you, feel privileged when you call.
    Save time. Make more placements. Create raving fans. Recruitment is about marketing now.

 

As a business development manager myself, I tend to agree most with the last statement, and will follow up with an article on best marketing campaigns next, so be sure to subscribe to our blog and follow along!

 


When the Networking Well Runs Dry

November 1st, 2016 by Sarah Freiburger

19196324.thbBecause it’s a competitive market for job seekers, recruiters can find it tough to find the right candidate for a role they’re trying to fill. This can be especially true when there is a very specific requirement or  the pipeline of potential candidates has dried up. The longer a position stays open, the costlier the open position becomes due to the time, energy, effort, and productivity expended to hire a candidate. If it’s been days, weeks, months, and that job order is still open, it might be time to change up your approach and use a different method to find that needle in the haystack. Read the rest of this entry »


How Small Recruitment Agencies Can Beat Larger Firms

July 28th, 2016 by Dave Nerz

boerboel-672749_1280-300Big recruitment agencies have some real advantages. But with size come some traits and characteristics that are not always as positive as they may seem. Small recruitment agencies have some distinct advantages also, but a strategy must be put in place to exercise these strengths in order to outposition the big firms. Here are some thoughts on how small can beat big…

 

  1. Recognize the advantages small recruitment agencies have and make the most of these advantages.
  2. Learn how to minimize the big agency advantages.
  3. Put a plan in place and work your plan.

Advantages for Small Recruitment Agencies to Leverage:

  • Information. Being close to the customer has advantages. Small companies have a natural advantage in this area. Get close to your customer and keep the flow of information into your agency moving both ways.
  • Time/Speed. Big companies have a difficult time doing anything quickly. Small companies can do more in the first hours of the day then a giant competitor can do in a week.
  • Focus. Big companies must spread their attention to the whole of the market. Small independents can focus on one segment and become expert. While the big agency must increase scope to remain in a growth mode, small recruitment agencies can remain focused on the customer.
  • Innovation. Big companies need to have endless meetings to get everyone aligned around the smallest changes and shifts. Being nimble and flexible have great advantages to your customers. They want weekly billing…you can do it. They want daily reporting…you can do it. These small requests can rarely be handled with ease by the big agency.
  • Scale. Big companies need big markets. Find the things that big agencies are unwilling to learn, do or service and do them with excellence. You will create a market with little or no competition from the big guys.

Be aware of big agency strengths and do what is needed to minimize those strengths. Have a specific plan in place to combat each area of strength. Be prepared for when the big agency attacks your small business. Understand your response before the attack happens. Whenever possible, band together with like-minded small businesses so that in spite of your unique size you are a part of something bigger. There are many associations and recruitment networks that will allow you to operate as a small business but gain the advantage of being part of something larger.

Big is not always best! And as the story goes…David can beat Goliath when prepared and armed with the right tools.

Independent Recruiter Blog


Keep Your Eye on the Prize

February 4th, 2016 by Veronica Blatt

highway-lights-300Today’s guest blogger is James Seidel with James Seidel & Associates located in Kelowna, BC, Canada. JSA is an owner-operated firm with clients across western Canada. The firm primarily places candidates in I/T, engineering, and sales. James is a former leader of our IT Trading Group and is currently serving on the NPAworldwide Board of Directors.

In our business, that prize is a placement and a customer who walks away with a product they feel good about for a price they feel was worth it. If you are good at this business, as in any business, you charge more for your services than someone who is average. Your customers expect more from you for that price, and you deliver. That’s how business works.

Expecting more from us means our customers expect us to provide better candidates, faster than our competitors. That’s the service we sell. They’ve generally done their best to fill the role before they reach for the phone, and they expect us to quickly better their efforts.

To be the best, they expect us to have toolboxes with more tools than they have. They have many of the same tools, sometimes more expensive ones, but still look to us with our toolboxes because somehow we manage to produce. Often we have a deeper database, years of experience in a niche, tireless work ethic, boundless creativity, and all that. But we may have something else that they don’t. A really competent group of affiliates who also work in that space. Who also have deep databases, niche focus, and the mindset to succeed in a competitive business. We can instantly multiply our efforts by 3 or 4 or 5 by a few quick phone calls to people we know can deliver. The ones who have done it in the past. In sports terms, your points leaders are generally the same people this year who did it last year. Those are the folks we get involved. Those are folks our clients don’t have access to and that make US look GREAT to our customers. It gives them the knowledge that a supplier can somehow deliver every time. It keeps them coming back and it keeps us separate from the pack.

You don’t lose half of a fee with a split placement. You GAIN half of a fee with a split placement. You GAIN an affiliate who will help you again the next time you ask. You GAIN the chance of the other affiliates helping you again as they saw the success with your client.  You GAIN a client who had their order filled by a premium recruiter before someone else did. You GAIN the chance to do it again with them. An added bonus? You will meet some really cool people and you’ll likely GAIN some friendships that will last a long time…

Still worried about splitting a fee? Not if you have your eye on the prize.

image of button for free checklist to evaluate split placement networks