Navigating Remote Talent Acquisition

by Sarah Freiburger

It is no secret that in past years recruitment technology trends were changing how traditional HR processes were being conducted. Prior to the pandemic however, they were primarily a way to enable the final decisions in hiring rather than being the only way to decide.

While employers need to understand especially now in an ever-tightening market retention is key, adoption of technology is essential not only for current companies navigating a work from home landscape, but a hiring from home landscape also has entered the scene. Read the rest of this entry »

No Work Life Balance, The New Normal?

by Liz Carey

It truly is an unprecedented time – never before have so many companies been forced to drastically change their operations in the span of just a few weeks. Most companies, whether or not they already had work-from-home employees, had to transition to a fully remote operation.

When the world opens back up after the Covid-19 pandemic, what will the “new normal” look like? Will the work-from-home experiment continue? Many companies, including Facebook, Google, Twitter and Square, have already extended remote work through the end of the year and/or indefinitely. Read the rest of this entry »

HR Best Practices in a COVID-19 Working Environment

by Veronica Blatt

Today’s guest blogger is Ed McConnell with HUB International, discussing best practices for HR departments during the coronavirus pandemic. HUB International provides a wide range of business and personal insurance options including liability, health, life, and more.

COVID-19 has quickly become a malady of its own for human resources departments, as employers across the U.S. struggle to make sense of new HR and employment practices liability (EPL) issues.

In the wake of the pandemic which has affected more Americans than any other country to date, employee benefits (EB), pay continuation, employee medical information confidentiality, Family and Medical Leave Act, Americans with Disabilities Act, layoffs, furloughs and more are a concern for just about every industry. We have provided some HR department coronavirus considerations in this new, ever-evolving world. Read the rest of this entry »

Company Culture: Hiring and Onboarding During a Pandemic

by Dave Nerz

Our recruitment network just completed a survey of our global recruiters regarding trends during these days of the COVID-19 pandemic. What we found is that there is still hiring activity out there, but much reduced from more normal times. Some of this reduction in activity allows recruiters and employers the time needed to hire, onboard, and showcase company culture in a completely new way.

So during a pandemic, the dinner meetings, lunches with prospective new hires and even the basic face-to-face meeting preceded by a solid handshake are things of the past. Good candidates and good matches for open positions are still out there, but the process to find and attract this talent needs some updating. Read the rest of this entry »

As A Small Business, Should I Hire a Recruitment Agency?

by Sarah Freiburger

These past few months have likely impacted your small business in one way or another. Many businesses experienced some level of layoffs or employee changes and as they look to find a new normal and anticipate what is to come, it might seem that hiring a recruitment agency to fill vacancies is an expense you should cut.

Smaller employers often think the following in regard to hiring:

  • You should search for candidates yourself
  • Working with recruiters is a waste of time
  • Reviewing resumes for the “right candidate” should be done by yourself as you know best who to interview, and
  • Hiring a recruiter is too expensive for a small budget.

However, the reality is when you speak with a small employer who has successfully used a recruitment agency, the comment you most often hear is that they cannot believe they had spent so much time and energy trying to find the “right candidate” even though they thought they had been saavy by using a variety of ways including placing ads on large and specialized job boards.

What many do not understand is that if you first try a recruitment agency on a contingent basis, you would only pay the recruiter if you hired candidate presented by the recruiter. BAM! All of that time and frustration spent trying to learn HOW to recruit a candidate for your company is returned to you as the professional takes over.

Our member’s clients comment that by using a recruitment agency they:

  • Filled the position faster.
  • Spent less money considering the overall cost of hiring which included the cost of their time to search for candidates.
  • Had the “right candidate” for the position delivered to them.

Bottom line: If you have not yet tried to use an independent recruitment agency, these next few months would be the time to find one that can help you come out stronger.

Returning to Work After the Pandemic

by Veronica Blatt

If you’re a business owner or manager whose team is currently working remotely, have you started to think about what returning to work will look like? You will need to have a plan in place to ensure worker safety, even in an office environment. This will be true whether you own a building or rent space. Some things you may need to consider in your plan:

Maintaining social distancing in your office

Those in an open floor plan will need to create physical separation between work spaces. Ideas include moving work stations farther apart (if feasible), installing “sneeze guards” or other barriers, and working in shifts. This could mean some people work from home while others work from the office. It could mean having people working at different times of the day. Read the rest of this entry »

Protecting Your Organization and Workforce During Global Crisis

by Veronica Blatt

Today’s guest blogger is SafeGuard Global. For nearly a decade, organizations around the world have relied on SafeGuard Global for their global HR needs, specifically around payroll and employee compliance. SafeGuard Global is an Endorsed Program sponsor of NPAworldwide. The post below gives practical advice to follow during a global crisis.

Although today’s global pandemic and the resulting economic turbulence are hurting some industries harder than others, it’s likely that everyone will feel some effect. If, before the global crisis, your organization’s goals or plans included international expansion and hiring, you may be trying to figure out how and whether to proceed. Read the rest of this entry »

The Cost of Toxic Employees

by Veronica Blatt

Today’s guest blogger is Paulette Steele with Real Resumes located in Queensland, Australia. Real Resumes is educating people from beginning to end on getting a job.  Short videos cover all aspects including: where to look for a job, writing effective resumes, researching and preparing for the interview, and most importantly, mastering the interview itself. Paulette has 15 years of recruitment experience and a vast career in various industries. She writes about toxic employees below.

The first thing to address is – what is a ‘toxic employee? What kind of person fits this description? Well to sum it up, toxic employees are people who don’t fit your company culture, produce a low standard of work, take more sick days than others and don’t fit in well with the rest of the team. You know the kind of people we’re talking about, right!!

Their toxicity spreads like wildfire leading to high turnover rates, and a general vibe of unhappiness. Besides that, there’s the lost clients/customers and business opportunities. Read the rest of this entry »

Coach your Clients on the Background Check / Reference Check Experience

by Dave Nerz

Recruiters and employers spend hundreds of hours to develop a shortlist and extend an offer to the top talent selected to fill a critical role. The last steps before candidate hire are the background check and the reference check. In today’s world, candidates have choices and are likely getting multiple offers and counteroffers if they are truly top talent. Don’t let an automated process (background check) or a hiring manager-driven manual process (reference check) derail the plan you have put in place. Coach clients on how to speed and smooth the process while letting the candidate know what is happening and how long it might take. Communication is key to a great candidate experience.

Long before these final steps are implemented, check with your client to see if they are using a professional and reputable background checking partner. Recruitment best practices have this step being completed in as few as 24-72 hours with a good business partner. If it is taking longer, ask your client why? Might be a good idea to test the practice for yourself. Run a check on yourself or on an internal employee willing to give it a go. A clunky process will cost your client top talent and will give a less-than-outstanding candidate experience.

Communicate well what is happening in the reference check process. This is a joint responsibility of the candidate and the employer. It is a great way to see if the candidate cares about the outcome and is able to effectively manage things outside of their direct control, but well within their sphere of influence. If the employer has more than a day or two invested in the reference checking process and has still not connected with a reference source, communication needs to direct and specific with the candidate. The candidate may need to do a reference replacement if someone is non-responsive.

For clients not doing this regularly, they need to be coached. As the recruiter, you need to fill the void between candidate and employer. Information needs to flow freely and with speed. Good luck! Get coaching!

Salary Histories Obscure While Salary Transparency Increases

by Dave Nerz

While questions about salary history are top of mind for recruiters and candidates looking to be considered for jobs, employers are struggling with salary transparency issues every day. Pay has long been a confidential topic in the workplace. In fact, most conversations about pay are limited to review time or when an employee is being given a raise or adjustment. With some employers, salary transparency is beginning to change.

Current studies show that in the US only about 27% of employers share salary information with employees and early-stage candidates. Another 22% indicate they are likely to start sharing this information with both employees and candidates. So, the workplace is very evenly split on this topic of salary transparency, or will be, as those planning to share actually start doing so. A full 51% do not share salary info and do not intend to do so.

So, what are the advantages to greater salary transparency? Those that currently share details, they find it speeds the hiring process, streamlines the negotiation process, ensures fair pay, filters out and saves time spent with those that would likely decline and offer, and creates an environment where more interview time is spent on other topics.

The future is sometimes driven by the market and other times government intervenes. Governments worldwide are interested in fair pay and are busy pushing forward transparency laws. Even from an employer perspective, the goal is not really about transparency. The ultimate goal is fair pay; transparency forces that faster than good intentions alone. Fair pay then instills trust in the company and the process. Lack of transparency creates lack of trust and can create pay inequity that is systemic. Leaving employees in the dark can create candidates that are suspicious and employees that are distrustful. It has been found that many employees incorrectly assume they are being underpaid relative to market conditions. PayScale, LinkedIn and Salary.com are driving market transparency that will require employers to share more if they do not want to be compared solely against generic industry/marketing data. A clear picture of rates and ranges will give employees an awareness of standing within their current job and what upside exists. This can all be used to retain and motivate when used appropriately.

Transparency comes with both risk and complications. Each employer needs to make fully informed choices that have been strategically thought through and implications considered. No doubt recruiters will save considerable time on candidates that may be a mismatch on salary where employers are fully transparent on salaries.

It is certainly an interesting trend that while employers are in the process of becoming more transparent about salaries, recruiters and employers on the other side of the equation are becoming limited in what they can ask employees. Salaries are trending toward transparency while salary histories are trending toward completely obscurity.