Recruiters and employers spend hundreds of hours to develop a shortlist and extend an offer to the top talent selected to fill a critical role. The last steps before candidate hire are the background check and the reference check. In today’s world, candidates have choices and are likely getting multiple offers and counteroffers if they are truly top talent. Don’t let an automated process (background check) or a hiring manager-driven manual process (reference check) derail the plan you have put in place. Coach clients on how to speed and smooth the process while letting the candidate know what is happening and how long it might take. Communication is key to a great candidate experience. Read the rest of this entry »