Business Process Outsourcing (BPO) for Global Recruiters

The global financial crisis and the resulting downturn in overall business conditions have made many recruiting organizations more aware of their fixed costs. Many global recruiting firms have struggled to maintain services to clients while managing the fixed costs of providing those valuable services.

In these times of doing “more with less,” we can learn from our overseas recruitment partners. Many recruiting organizations and global recruiters have turned to creative and innovative solutions to address the needs of their business while minimizing the costs. One solution is Business Process Outsourcing or BPO.

BPO staffers are typically hired on a contractual basis to add services or increase the efficiency of a recruiting organization’s key staff. For example, if you have great client contact employees or great candidate closers, you allow them to continue doing what they do best. Then, you contract (or BPO) the functions your staff does not perform effectively or efficiently.

The cost and availability of these BPO or overseas recruitment partners is a major advantage if you can effectively integrate your contract partner with your recruiting organization. Some concerns have long existed about the language skills of overseas recruitment partners like this. Many times, your global recruiters are the only ones to have contact with clients. The services provided by a BPO partner are behind the scenes. Some recruiting organizations have made partnerships with Philippine-based BPO organizations. Since English is a first or second language for most in the Philippines, the issue of language is greatly reduced.

The cost to contract for a full-time Philippine-based skilled addition to your staff can be as little as $900 per month. Recruiting organizations are also able to split services with others requiring similar services. Part-time contacts based on a weekly or monthly number of working hours is available from many BPO providers. Consider supplementing the skills of your staff with a BPO partner. Allow staff to excel in their areas of expertise and strength and allow your BPO to fill the gaps.

Image courtesy of jscreationzs / FreeDigitalPhotos.net